Windows 10: Receive a 0x00000007 error when accessing online game

Discus and support Receive a 0x00000007 error when accessing online game in Windows 10 Software and Apps to solve the problem; ASUS replaced my motherboard on my gaming laptop, running windows 11, upon return I now receive a 0x00000007 video driver error upon trying to access... Discussion in 'Windows 10 Software and Apps' started by Gary Hopkins1, Dec 16, 2024 at 1:42 PM.

  1. Receive a 0x00000007 error when accessing online game


    ASUS replaced my motherboard on my gaming laptop, running windows 11, upon return I now receive a 0x00000007 video driver error upon trying to access the online game I play did not have this issue prior to sending. All updates have been applied, restore attempted for window 11, patches and version updates applied, bios updates made, no change with error. Need guidance.Game targeted: World of Tanks Blitz

    :)
     
    Gary Hopkins1, Dec 16, 2024 at 1:42 PM
    #1
  2. jcaswell Win User

    W10 can connect to wider internet but cannot access web pages

    I have an odd issue with my W10 laptop linked to Sky broadband in the UK via wifi using a Sky router. The effect is that while I can actually access the internet (I can send and receive emails using Outlook and can connect to other machines using TeamViewer) I cannot access any web site (Google, BBC etc). There is no specific error message, merely that the access request timed out and a suggestion that it may be to do with proxy. I have tried the following:
    1. Other systems (W10 and ios) can access web sites using the same Sky router (therefore probably not a router problem)
    2. I have sent and received emails using Outlook, so the broadband connection is working (probably not a Sky problem)
    3. I have tried two different browsers (Firefox and Edge), no connection (not a browser problem)
    4. I am using Windows Defender and have:
      1. Made sure that Firefox is in the list of allowed systems in its Firewall, no connection after a reboot
      2. Turned off the Firewall and tried again - no connection
    My next step will be to re-install Windows, but has anyone got any other suggestions? Could it be some sort of virus (I have carried out a complete virus check using Defender) So - any suggestions?
     
  3. 0xc000007b error of games

    Hi Giuliano,

    The error that you received usually appear when you're trying to run a 32-bit application or program on a 64-bit operating system. This may also appear when you're not running the application as administrator or there could be other software with virus infection
    or corrupted files that are causing this issue.

    For us to isolate and address this problem, we would like to know the following:

    • Were you able to open those games before?
    • If yes, were there any changes made or updates installed before you start receiving this error?
    • What were the changes made or updates installed?

    Noting the troubleshooting steps that you've already tried, we suggest uninstalling and reinstalling one of the games in which the error appears and see if you still encounter the same error after the reinstallation.

    Looking forward to your reply.

    Regards.
     
  4. Receive a 0x00000007 error when accessing online game

    Trying to launch game, receiving error code: 0xc000007b

    Hi,

    There are a lot of possible reasons why you are getting this error code: 0xc000007b when launching a game. One of which is having a corrupted game file. To help you resolve this concern, we need to collect more information. Kindly answer the questions below:

    • Are you experiencing the issue with your other games?
    • Have you made any changes on your computer prior to this concern?
    • What are the troubleshooting steps you have done so far?
    • Have you tried uninstalling and reinstalling the affected game?

    Meanwhile, we suggest that you run the troubleshooter for Windows apps. This can help remove problems with an app from Microsoft Store. To do this, kindly refer to the link below:

    Click here
     
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Receive a 0x00000007 error when accessing online game

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