Windows 10: Random Blue Screen Crashes ??

Discus and support Random Blue Screen Crashes ?? in Windows 10 Software and Apps to solve the problem; Over the past 2 weeks my 1-year old laptop has started to get random BSODs with no warning, not even doing anything intensive on my laptop. I have no... Discussion in 'Windows 10 Software and Apps' started by Quiche219, Sep 29, 2023.

  1. Quiche219 Win User

    Random Blue Screen Crashes ??


    Over the past 2 weeks my 1-year old laptop has started to get random BSODs with no warning, not even doing anything intensive on my laptop. I have no clue what I'm supposed to do, please help. This is my crash report on Event Viewer:- System - Provider [ Name] Microsoft-Windows-Kernel-Power [ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4} EventID 41 Version 9 Level 1 Task 63 Opcode 0 Keywords 0x8000400000000002 - TimeCreated [ SystemTime] 2023-09-29T15:53:30.2422685Z EventRecordID 41004 Correlation - Execution [

    :)
     
    Quiche219, Sep 29, 2023
    #1
  2. Law-II Win User

    Crash/blue screen

    Hi

    I assume from the title of your post Crash/Blue Screen that the PC has crashed and produced a *BSOD=[Blue Screen Of Death] =Blue Screen; and that the PC recovered from this; if and when you see the Blue Screen write the Stop Code down; recover the PC or use one that is working to access the net and look up the Stop Code.

    nb: You may be able to view this with a [*BlueScreenView] application, google for this.

    Edit Link - Blue screen of death (STOP error) information in dump files.

    Description
    ===========

    BlueScreenView scans all your minidump files created during 'blue screen
    of death' crashes, and displays the information about all crashes in one
    table. For each crash, BlueScreenView displays the minidump filename, the
    date/time of the crash, the basic crash information displayed in the blue
    screen (Bug Check Code and 4 parameters), and the details of the driver
    or module that possibly caused the crash (filename, product name, file
    description, and file version).
    For each crash displayed in the upper pane, you can view the details of
    the device drivers loaded during the crash in the lower pane.
    BlueScreenView also mark the drivers that their addresses found in the
    crash stack, so you can easily locate the suspected drivers that possibly
    caused the crash.

    atb

    Law-II
     
    Law-II, Sep 29, 2023
    #2
  3. Ricko66 Win User
    Random apps and games crashes with error 0xc0000005 and blue screens

    Since the end of July 2019 my apps and games (including windows services) have been crashing randomly, the windows event log lists these crashes with error 0xc0000005, here's an example for the game Verdun (other apps and games crash with the same error):

    Faulting application name: Verdun.exe, version: 2019.2.4.15146, time stamp: 0x5d65bc48

    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

    Exception code: 0xc0000005

    Fault offset: 0x00003ffca4ea3081

    Faulting process ID: 0x1760

    Faulting application start time: 0x01d5859441ddbe1a

    Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\WW1GameSeries\Verdun\Verdun.exe

    Faulting module path: unknown

    Report ID: 47476bd7-22fa-4760-b22b-07598c183ba1

    Faulting package full name:

    Faulting package-relative application ID:

    I have also been having random blue screens with the errors PAGE_FAULT_IN_NON_PAGED_AREA and CRITICAL_PROCESS_DIED.

    I have used windows Driver Verifier and I managed to get some blue screens that point to the clipsp.sys driver but I don't think the content of the blue screen contains everything meaningful.

    The crashes do not seem to happen in Safe Mode.

    In the past months I have tried almost everything:

    • Clean boot
    • Updated windows to latest version
    • Used all tools to check integrity or corruption like sfc, chkdsk, ecc.
    • Clean reinstalled windows multiple times
    • Replaced RAM modules
    • Replaced motherboard
    The crashes still happen. Since I have no idea what is causing these crashes my next step will be replacing the CPU...
     
    Ricko66, Sep 29, 2023
    #3
  4. Rose Cal Win User

    Random Blue Screen Crashes ??

    Blue screen crashes

    Hi Howard,

    We would like to know if you're still experiencing blue screen errors. If yes, the error WHEA_UNCORRECTABLE_ERROR message you received may possibly occur due to a hardware error.
    To efficiently assist you, kindly answer the following questions:

    • Have you made any recent changes prior to this issue?
    • What troubleshooting steps have you done so far?

    Meanwhile, I suggest that you follow the steps in this article on how to troubleshoot WHEA_UNCORRECTABLE_ERROR.

    If the issue still persists, I recommend that you follow the steps in this
    article on how to troubleshoot blue screen errors. You can choose when did you get the error and perform
    the instructions.

    Let us know if you need further assistance.
     
    Rose Cal, Sep 29, 2023
    #4
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Random Blue Screen Crashes ??

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