Windows 10: Random Black Screen with Kernel-Power 41, GPU Drivers Not Working After Restart

Hello,I'm experiencing an issue where my PC randomly goes to a black screen, and in the Event Viewer, I see the Kernel-Power 41 error. This started happening after I unplugged my PC from the power outlet. Initially, after powering it back on, the monitor didn’t display anything. Later, it started working, but the black screen issue began occurring randomly.When I restart the PC after a black screen, the GPU drivers stop working, and my monitor is stuck at 1 Hz. I’ve tried the following steps without successerformed a clean driver uninstall and reinstall multiple times using DDU.Tested previo

:)

 

Critical Kernel Power 41 (63): Black screen, restart when playing game

Kernel Power 41 63

Computer turns black and automatically restarts when playing high demanding games, no BSOD, not overclocked.

Games that have crashed:

• Far Cry 4
  
• The Division
  
• Fortnite
  
• Overwatch
  
• Counter Strike GO
  
• Last Man Standing

Specs:

• Cooler master 550w PSU
  
• RX 470 4gb
  
• Pentium g4560
  
• Asrock MATX b250m MOBO
  
• 2x 4gb rip jaws RAM
  
• WD 1tb HDD
  
• Gammamax 300 CPU Cooler

OS: Windows 10

I built the PC myself, errors started when playing high demanding games for the first time. Ran stress tests when first built, prime95 and heaven whilst logging temps for 8 hours, no crashes or high temps (max cup temp 54 C, max gpu temp 76 C). However, when playing games, within an hour, computer crashes (always kernel 41 63). I sent the PC to the outlet where I purchased the parts from, they had their own technicians run tests on all the parts. Initially, they found a fault with the PSU, which was at that time a 500w EVGA bronze. They replaced it with a 550w Cooler master gold. Still experienced 41 63, black out and restarts. Took it back, I said I suspected the MOBO was the issue, so they replaced it under warranty, problem persisted. I took it back for a third time, they took it to their head office, did extensive testing and found a fault with the CPU, they replaced it. Took them 3 weeks to complete... issue is still not resolved.

At this point, my computer has been disassembled and parts replaced multiple times.

Things I have done:

• Updated all drivers (CPU, GPU, BIOS, sound etc)
  
• Clean installation of Windows 10 multiple times
  
• Stress tested with Heaven and Prime95
  
• Logged temperatures while stress testing and playing games, haven’t seen any high temps
  
• Disabled and enabled different sound drivers to test for conflicts
  
• Replaced PSU, MOBO and CPU

I’ve logged temps when both stress testing and while playing games. Here is my latest HWINFO log when playing Fortnite and then black screen and restart, kernel power 41 63. crash-test.CSV

Happy to run any tests, suggestions and upload further logs. Really stuck on what to do....

 

Kernel Power 41 PC randomly restarts

My PC keeps restarting randomly, the GPU fans ramp up to 100% and no blue screen of death, just a black screen and the pc restarts, sometimes the monitor will report No Signal during the random restart process.


Hi, my PC keeps either restarting randomly, it says it is Kernel Power 41 in event viewer

I have tried memtest86 for over 12 hours
I have tried sfc /scannow and CHKDSK
My pc is not overheating, GPU temps never go above 73 and CPU never above 65
It never occurs while in a game, so whenever PC is under load, the issue never occurs
I have used DDU to uninstall graphics driver
I have changed my power settings in windows
I've updated my drivers, including BIOS

Windows 10 Pro version: 20H2

 

Black screens and Kernel Power 41

Hi Krissu,

I'm Louie, a Microsoft Community member and a fellow Windows 10 user like you. Hope you're doing well and safe there.

We recommend you to try the steps provided on this link for black/blank screen issues:

https://support.microsoft.com/en-ph/help/14106/...

You may also try the methods provided on this link:

https://windowsreport.com/kernel-power-41-error...

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products often classified as a PUP (Potentially Unwanted Products). Thoroughly research
any product advertised on the sites before you decide to download and install it.

Hope this helps

Sincerely,

Louie