Windows 10: Quick Assist now working after installing Windows 11 23H2. Error code 1002.

Discus and support Quick Assist now working after installing Windows 11 23H2. Error code 1002. in Windows 10 Software and Apps to solve the problem; Need some expert help.After I installed Windows 11 Enterprise 23H2 OS Build 22631.3235 Experience Windows Feature Experience Pack 1000.22687.1000.0... Discussion in 'Windows 10 Software and Apps' started by MSPSYC, Mar 7, 2024.

  1. MSPSYC
    MSPSYC Win User

    Quick Assist now working after installing Windows 11 23H2. Error code 1002.


    Need some expert help.After I installed Windows 11 Enterprise 23H2 OS Build 22631.3235 Experience Windows Feature Experience Pack 1000.22687.1000.0 yesterday, Quick Assist is not able to launch with the following error message.Can't Open Quick AssistSoftware that's required for Quick Assist couldn't be installedError Code: 1002I have tried uninstalling the application and reinstalling it, making sure its the latest version 2.0.28.0. I have tried installing WebView2 which was not possible as it was already installed.I have tried installing Microsoft Edge again.After trying the above, I still ge

    :)
     
    MSPSYC, Mar 7, 2024
    #1
  2. DALCHINA
    dalchina Win User

    Quick Assist not working

    Quick Assist now working after installing Windows 11 23H2. Error code 1002. 281652d1591196059t-quick-assist-not-working-1.png


    I suppose another possibility might be that some related service is not configured correctly...

    E.g. Tweaking.com's repair tool includes a repair to set services to default.

    I suggest you look at affected PCs and check installed programs to see if there are any that are common only to those and not others, especially 3rd party security programs with firewalls.

    I saw a note somewhere that there's no relevant group policy.

    Is this idea relevant?
    or this:
    - this helped some people
    https://answers.microsoft.com/en-us/...1-3a46fe1fd0a6
     
    dalchina, Mar 7, 2024
    #2
  3. BRINK
    Brink Win User
    Improved Quick Assist experience in Windows 10 and Windows 11

    Source: https://techcommunity.microsoft.com/...e/ba-p/3696459 See also: Get and Give Remote Assistance with Quick Assist app in Windows 10
     
    Brink, Mar 7, 2024
    #3
  4. WILSON T
    Wilson T Win User

    Quick Assist now working after installing Windows 11 23H2. Error code 1002.

    Windows 11 Installation Assistant keeps failing with error code 0xc00000f0

    Hi,

    Windows 11 Installation Assistant keeps failing with error code 0xc00000f0 when I try to upgrade from 22H2 to 23H2, how can I fix this issue?

    Thanks very much
     
    Wilson T, Mar 7, 2024
    #4
Thema:

Quick Assist now working after installing Windows 11 23H2. Error code 1002.

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