Windows 10: Question about the keyboard. Suddenly the keyboard and mouse stopped working.

I connected them to other sockets but after 5 days they stopped working again. I found information about the error and am forwarding it. Thanks for any information about this event.<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">- <System> <Provider Name="Windows Error Reporting" /> <EventID Qualifiers="0">1001</EventID> <Version>0</Version> <Level>4</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x80000000000000</Keywords> <

:)

 

Wired Keyboard and Mouse Stop Working - Windows 10

Wired Keyboard and Mouse Stop Working - Windows 10
I have an old Dell Studio that is running windows 10 ---

Ir has Windows 10 and SSD installed - to me it does what it needs to do but this darn mouse and keyboard stuff stopping working with no rhyme or reason is making me very frustrated.

Keyboard and Mouse are wired - NOT WIRELESS

• I cannot easily unplug and plug in the mouse/keyboard to get it going again... they are still lit up but they are dead basically and I have to do a hard reset.
  
• USB selective suspend is disabled.
• I checked the drivers for the keyboard and mouse and they are updated.
• I checked to see if PC has KB4074588 and it does not.

I am not sure what else to do.... I can go days without the issue and then days where anytime I step away from the PC it stops working.

I can say when it is working it just does not just stop ... only when I walk away and the machine is idle or the screen is locked.

Any suggestions would be appreciated.

 

Windows 10 Keyboard and mouse suddenly stopped working.

Windows 10 - Keyboard and mouse all of sudden stopped working.

The same keyboard and mouse works on 2 other laptops.

What I have tried so far to fix.

• Tried a different wireless keyboard and mouse. - no luck.
• Ran the Troubleshooter - Hardware and Devices - It 'applied a fix' and rebooted. - still no luck.
• Uninstalled all the drivers under HID from device manager. - still no luck.
• Uninstalled all the USB drivers. - still no luck.
• Uninstalled the root hub. - still no luck.
• Tried System Restore to the previous date before the last windows update today. - still no luck

Only strange thing is after rebooting the same drivers that I deleted shows up on device manager

Any suggestions?

Windows 10 Enterprise - 1709 build 16299.248

 

Wired Keyboard and Mouse Stop Working - Windows 10

I have an old Dell Studio that is running windows 10 ---

Ir has Windows 10 and SSD installed - to me it does what it needs to do but this darn mouse and keyboard stuff stopping working with no rhyme or reason is making me very frustrated.

Keyboard and Mouse are wired - NOT WIRELESS

• I cannot easily unplug and plug in the mouse/keyboard to get it going again... they are still lit up but they are dead basically and I have to do a hard reset.
  
• USB selective suspend is disabled.
• I checked the drivers for the keyboard and mouse and they are updated.
• I checked to see if PC has KB4074588 and it does not.

I am not sure what else to do.... I can go days without the issue and then days where anytime I step away from the PC it stops working.

I can say when it is working it just does not just stop ... only when I walk away and the machine is idle or the screen is locked.

Any suggestions would be appreciated.