Windows 10: put in a new cpu and now it just blue screens and crashes need help

Discus and support put in a new cpu and now it just blue screens and crashes need help in Windows 10 Software and Apps to solve the problem; my computer after installing a i9 keeps blue screening i have the dump files someone could look at?... Discussion in 'Windows 10 Software and Apps' started by jason wax, Feb 8, 2025 at 1:42 AM.

  1. jason wax Win User

    put in a new cpu and now it just blue screens and crashes need help


    my computer after installing a i9 keeps blue screening i have the dump files someone could look at?

    :)
     
  2. SMaraia Win User

    Blue Screen after new CPU and Reinstall

    Link to Dumps and info:
    https://1drv.ms/u/s!An-PaZe7KivHg3_RAshnAQ_BWwLl


    Background: After swapping out my CPU, motherboard and RAM, I began having Blue screens caused by driver mismatches. I reinstalled Win10 Fresh after this, and hadn't had any Blue Screens in roughly 6 weeks. However, after not installing any new hardware
    or drivers, I began experiencing crashes again. i ran Microsoft's memtest and didn't encounter any issues. The Verifier check crashes on attempts to startup, but doesn't list any .sys file with the crash. Windows Defender and Malwarebytes both report no issues
    in full scans. The crashes have occurred softer, sometimes Firefox will crash, leaving windows intact, or games like Dota will crash out occasionally. However, most recently the machine was idle on the desktop when the blue screen occurred.
     
  3. Law-II Win User
    Crash/blue screen

    Hi

    I assume from the title of your post Crash/Blue Screen that the PC has crashed and produced a *BSOD=[Blue Screen Of Death] =Blue Screen; and that the PC recovered from this; if and when you see the Blue Screen write the Stop Code down; recover the PC or use one that is working to access the net and look up the Stop Code.

    nb: You may be able to view this with a [*BlueScreenView] application, google for this.

    Edit Link - Blue screen of death (STOP error) information in dump files.

    Description
    ===========

    BlueScreenView scans all your minidump files created during 'blue screen
    of death' crashes, and displays the information about all crashes in one
    table. For each crash, BlueScreenView displays the minidump filename, the
    date/time of the crash, the basic crash information displayed in the blue
    screen (Bug Check Code and 4 parameters), and the details of the driver
    or module that possibly caused the crash (filename, product name, file
    description, and file version).
    For each crash displayed in the upper pane, you can view the details of
    the device drivers loaded during the crash in the lower pane.
    BlueScreenView also mark the drivers that their addresses found in the
    crash stack, so you can easily locate the suspected drivers that possibly
    caused the crash.

    atb

    Law-II
     
  4. Rose Cal Win User

    put in a new cpu and now it just blue screens and crashes need help

    Blue screen crashes

    Hi Howard,

    We would like to know if you're still experiencing blue screen errors. If yes, the error WHEA_UNCORRECTABLE_ERROR message you received may possibly occur due to a hardware error.
    To efficiently assist you, kindly answer the following questions:

    • Have you made any recent changes prior to this issue?
    • What troubleshooting steps have you done so far?

    Meanwhile, I suggest that you follow the steps in this article on how to troubleshoot WHEA_UNCORRECTABLE_ERROR.

    If the issue still persists, I recommend that you follow the steps in this
    article on how to troubleshoot blue screen errors. You can choose when did you get the error and perform
    the instructions.

    Let us know if you need further assistance.
     
Thema:

put in a new cpu and now it just blue screens and crashes need help

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