Windows 10: Purchased Windows 11 license and never received confirmation email or license key, wont...

Hi,I was building a new PC so I purchased a license on another computer in a web browser through this account, However, it has been well over 24 hours since I purchased the license and I still haven't received a confirmation email or anything with the license key, but my order history shows that the purchase was successful, looking at some questions posted here previously some say that the license should be tied to your account and that logging in should activate it automatically, but doing that didn't work either, it just says "Windows reported that the hardware of your device has changed err

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just bought windows 11 pro upgrade from microsoft store. rec'v'd confirmation email, but no license key in email. went to system>activation and no new info on activation license key th

Hi, good day! I'm a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

Normally, you will receive the product key at the email address you used to purchase the product. Or sometimes, the key is automatically linked to your Microsoft account.

"If you bought Windows 10 or Windows 11 Pro upgrade in the Microsoft Store app, you'll receive a digital license instead of a product key in the confirmation email that was sent to confirm the purchase. That email address (MSA) will contain the digital license. You can use the digital license for activation."

Find your Windows product key

https://support.microsoft.com/en-us/windows/fin...

Can you check on the Activation settings if it shows Windows 11 Pro or still Windows 11 Home? Are you signed-in to your computer with the Microsoft Account email you used to purchase the upgrade?

Kindly let me know if this helps or if you have any further concerns.

Kind regards,



Independent Advisor

 

I bought Windows 11 Pro license online on Microsoft site but haven't received confirmation email with product code

I made a purchase of Microsoft Windows 11 Pro license online but have not received a confirmation email with product code. I can see my order as completed in the order history but there is no email with order details.

I tried to contact support via Get Help app but that it requires me to select a country and by some reason Ukraine is not in the list, so I cannot get help from Microsoft support. Is there any other way to get assistance from Microsoft support?

I logged into newly installed Windows via my Microsoft account which I used to purchase a license online but I cannot see any option to activate.

 

just bought windows 11 pro upgrade from microsoft store. rec'v'd confirmation email, but no license key in email. went to system>activation and no new info on activation license key th

just bought windows 11 pro upgrade, rec'v'd confirmation email, but no product license key. went to system>activation tab, no new info on my purchase or activation key.