Windows 10: Prompted to put in a Bitlocker recovery key but the key didn't work

Discus and support Prompted to put in a Bitlocker recovery key but the key didn't work in Windows 10 Software and Apps to solve the problem; Powered on my Dell Inspiron 3480 and a blue screen with Bitlocker appeared. I found the key in my Microsoft account but the key didn't fix the issue.... Discussion in 'Windows 10 Software and Apps' started by Chanin Pritchard, Dec 15, 2024 at 11:07 AM.

  1. CHANIN PRITCHARD
    Chanin Pritchard Win User

    Prompted to put in a Bitlocker recovery key but the key didn't work


    Powered on my Dell Inspiron 3480 and a blue screen with Bitlocker appeared. I found the key in my Microsoft account but the key didn't fix the issue. Is there anything I can do?

    :)
     
    Chanin Pritchard, Dec 15, 2024 at 11:07 AM
    #1
  2. SAQIB_415
    saqib_415 Win User

    Lost bitlocker recovery key

    I have lost my bitlocker recovery key and tried following the recovery steps. I have also searched and tried following the command prompts suggested but none have worked.
     
    saqib_415, Dec 15, 2024 at 11:30 AM
    #2
  3. SHAFEEQ_KHAN
    Shafeeq_Khan Win User
    bitlocker recovery key

    Hi Singh,

    Thank you for writing to Microsoft Community Forums.

    In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

    1. Are you not able login to your computer due to BitLocker Recovery Key?
    2. Did you ever setup BitLocker Recovery Key on your computer?
    3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key?
    4. Are you using Windows 10 Home or Windows 10 Professional?

    Meanwhile, try finding BitLocker Recovery Key if you have ever setup BitLocker Recovery Key for your computer.

    Please elaborate on the issue, so that we can understand the concern and get back to us to help you further.
     
    Shafeeq_Khan, Dec 15, 2024 at 11:30 AM
    #3
  4. PRAKHAR_KHARE
    Prakhar_Khare Win User

    Prompted to put in a Bitlocker recovery key but the key didn't work

    PC prompting for Bitlocker recovery key, cannot find the recovery key

    Hello Leckbir,



    Thank you for writing to Microsoft Community Forums.



    For further clarity on the issue and to guide you accordingly, respond to the questions listed below:



    1. Since when are you facing this issue?
    2. Are you aware of any changes being made to the PC?
    3. Which version of Windows is installed on the PC?
    4. What is the make and model of the PC?


    This issue can be caused if a BIOS/firmware update has been pushed to your PC either through Windows Updates or any other OEM media update.



    If you have set up the Bitlocker on your PC, I suggest you to look for the recovery key on your Microsoft account. Also, you can refer the article

    Find my BitLocker recovery key    .



    Hope it helps.



    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Dec 15, 2024 at 11:30 AM
    #4
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Prompted to put in a Bitlocker recovery key but the key didn't work

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