Windows 10: Problems updating a refurbished Windows 10 laptop

I purchased a refurbished HP ProBook 640 G5 laptop from Woot.com. It came with Windows 10. I would like to upgrade it to Windows 11, but I am having problems. First, I have problems updating the current OS. When I go to Settings -> Update & Security -> Windows Update, I get a blank window with scrolling dots, and it can take several minutes for text to appear. When I click the "Check for updates" button, sometimes nothing happens for a minute, then it checks for updates but takes about 20 more minutes to find them. Checking for updates on this computer takes considerably longer

:)

 

Refurbished Laptop with Windows 10 - Zwift won't launch

Hi,

I have a laptop which has been refurbished with Windows 10 as operating system. I'm unable to launch "zwift" software even though laptop meets specification requirements for using zwift. I have updated drivers, checked for windows updates and cleared all
cookies/ temp internet files. One test suggest there is a compatibility issue - any suggestions please.

 

Windows 10

no, you can't go back..
I suggest creating a backup image of your os drive

 

How to Downgrade Refurbished HP Laptop with Windows 11 to Windows 10?

I bought a refurbished HP laptop because I had to send my new HP laptop back for repair. The refurbished laptop has Windows 11 and I can't see that it upgraded from Windows 10 (I used Belarc Advisor). I want to downgrade it to Windows 10.

I went to HP which has the refurbished laptop listed as Windows 10. It doesn't even allow me to choose Windows 11 as its OS.

My question is that if I wipe the hard drive and install Windows 10, do I use the Windows key from Windows 11 or should I do something else? I do have Windows 10 on my new laptop that I sent for repair.