Windows 10: Problem with USB Bluetooth Dongle TP-Link UB400

Discus and support Problem with USB Bluetooth Dongle TP-Link UB400 in Windows 10 Software and Apps to solve the problem; Hi, I tried many different troubleshooting steps and none seem to work, it shows up as KOGA dongle Bluetooth headset when all it is a small dongle. No... Discussion in 'Windows 10 Software and Apps' started by Ethan Partin, Jul 11, 2022.

  1. Problem with USB Bluetooth Dongle TP-Link UB400


    Hi, I tried many different troubleshooting steps and none seem to work, it shows up as KOGA dongle Bluetooth headset when all it is a small dongle. No devices pop up in discovery mode either. I tried both the generic Bluetooth adapter driver and the CSR 4.0 driver that TP-Link's website had me download neither worked as no devices show up in discovery.

    :)
     
    Ethan Partin, Jul 11, 2022
    #1

  2. Bluetooth USB Dongle

    Ok so here's a question. I had a revelation today that: "Duh, my keyboard/mouse is bluetooth, shouldn't that be the same thing?" My goal here is to get my new Motorola HT820 bluetooth headphones to work with on my computer.

    Keyboard/Mouse is Logitech MX5500 Revolution, bluetooth wireless, came with a USB dongle that they connect through. I tried today to get the headset to work, and it won't receive sound. I can get it "connected," but with complications. I'm using Windows XP, have Setpoint 4.7, and I've tried the following:

    -Changed the radio settings to a bluetooth hub instead of locked to the keyboard/mouse.

    -Clicked "Connect Other Devices."

    - Paired headphones with windows. Windows connects correctly, the device reads connections, windows shows it as "already connected" when I try to connect it again. I click on Control Panel -> Bluetooth Devices, and I see the "Motorola HT820" listed as "Passkey enabled," but it doesn't say "Connected" like the keyboard and mouse do. Also, audio does play on the headphones.

    -Click on Properties on HT820, and then on services, it does not show any services at all.

    - Searched around google, logitech, motorola websites & forums to answers or help, nothing. Closet I got was logitech's "Bluetooth FAQ" which has the following paragraph (http://www.logitech.com/lang/pdf/bluetooth/bluetooth-faq.pdf):

    "3.6 How do I listen to music wirelessly with a Bluetooth headphone?
    All you need is a Bluetooth headphone and a media player such as iTunes or Windows Media Player 10. For optimal results, it is recommended you use a headphone with Bluetooth 2.0 Enhanced Data Rate, to benefit from the maximum bandwidth (up to 3Mb/s).
    Please refer to our online "How To" documents for step-by-step instructions related to your specific device (www.logitech.com/bluetooth/howto)." [That link transfers you back to the same pdf document - it's a circle]

    -I tried to install latest Widcomm stack from broadcomm's website, but it says it's not compatible with this dongle.

    -Called Logitech Tech Support - got a total jerk girl who straight up said "No i can't help you." And then wouldn't give me the time of day after that.

    I've read on threads on Logitech forum that people are using this headset with logitech dongles. Any help getting this connected? I just don't want to have 2 bluetooth dongles connected when I rly only should need this one. Otherwise I guess I'll just purchase one of the ones above, and use that to connect my keyboard, mouse, and headphones all in one swoop.

    Sidenote: anyone have experience/knowledge with behavior when 2 bluetooth USB dongles are connected to the same computer?
     
    surfsk8snow.jah, Jul 11, 2022
    #2
  3. MisterEd Win User
    tp-link bluetooth allow a device to connect greyed out

    I have a couple tp-link Bluetooth 4.0 Nano USB Adapter UB400. Is yours like that? have had no problems with them.

    Problem with USB Bluetooth Dongle TP-Link UB400 [​IMG]


    I see this in the taskbar tray for Bluetooth.

    Problem with USB Bluetooth Dongle TP-Link UB400 [​IMG]


    What do you see if you go to Settings > Devices? Is Bluetooth turned on there?

    Problem with USB Bluetooth Dongle TP-Link UB400 [​IMG]
     
    MisterEd, Jul 11, 2022
    #3
  4. Driver170 Win User

    Problem with USB Bluetooth Dongle TP-Link UB400

    TP Link USB wifi dongle drops out

    Hi, that was my old wireless USB wifi dongle. Not sure why its still showing! I’m now using a TP link

    - - - Updated - - -

    Literally give up now. Just keeps disconnecting
     
    Driver170, Jul 11, 2022
    #4
Thema:

Problem with USB Bluetooth Dongle TP-Link UB400

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