Windows 10: Problem with RDP connection

Hi, Recently, one of the users has a problem with RDP connection to a remote computer. Unfortunately I can't find any information about it. I have sent all the details from the event log.<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"><System> <Provider Name="Microsoft-Windows-TerminalServices-LocalSessionManager" Guid="{5d896912-022d-40aa-a3a8-4fa5515c76d7}" /> <EventID>36</EventID> <Version>0</Version> <Level>2</Level> <Task>0</Task> <Opcode>0</Opcode>

:)

 

Problem connecting to RDP

Hi,

I get problem to connect to the machine by RDP.

If I turn off Firewall, I can then connect to it by RDP. How to know which Inbound/Outbound firewall rule is leading to the error?

 

RDP

• Any changes made on the computer prior to this concern?
  
  Initially when we received the problem there wasn't any changes made on the computer since we couldn't figure out the problem, we upgraded the pc to windows 10. It fixed the problem momentarily and then it starts again. Then we re initiated the upgrade the
  same day I wrote this post and it was fixed again and then on today the issue is back

• What troubleshooting steps have you tried so far?
  
  In the past we would delete the MS Licensing Protocol folder as suggested by so many other posts and restart the RDP connection ad administrator to rebuild it. This time around it didn't fix anything. Like I said previously we've tried to upgrade the PC and
  the fix is temporal

• Is this the first time that you encountered this problem? No

• When did you notice about this issue? I'm not sure when it started because I haven't been on this project that long but I would say within the last month based on me. Based on other conversations this has happened in the past.

• Can you send us a screenshot with the error message that you are getting? Note: Please do not include any personal information.
  
  Sure
  
  

 

RDP and Network Connection Drops While on Ethernet

Sam,

1. Even without issuing the ping -t command I will experience a RDP drop and network bottleneck
2. RDP clients are the same version
3. No firewall setup
4. All connecting with the same cables from similar ports

winbox1 has full duplexTrue
winbox2 does not have duplex True

Pretty sure it's something with the network setup, I might reinstall the OS