Windows 10: Problem surrounding new update blue screening and Easy Anticheat

As I have said in a previous question please answer, I am a young college student who has projects on his laptop however after downloading the latest update for Windows 11 KB5043145 it caused a BSOD.From what I have read in Microsoft Forums and articles, I said that these blue screens were caused by Easy Anti-Cheat which I have had downloaded on my laptop in order to play games like Fortnite with friends. So I was curious if I were to delete Easy Anti-Cheat via console would it resolve my issue as there is no more Easy Anti Cheat to clash with?Please message soon as this is an emergency situ

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Games With Easy AntiCheat (or anticheat overall) Cause Lag and Badly Reduced Performance

Hi Johnny . J,



Thanks for raising your concern in Microsoft Community.



It sounds like games With Easy AntiCheat (or anticheat overall) on your Windows 10 Education cause overheating and will crash when loading. Feel free to correct me if my understanding is biased. Sorry to hear this. There are so many factors that can cause low PC performance and games to crash. But now that you've confirmed that this only occurs on games with Easy AntiCheat, things get a lot easier.

Kindly try the solutions below to troubleshoot:

1. Update your Windows to the latest version.
   
   [This step ruled out the system update factor.]
   
2. Temporarily close the third-party security programs and optimization software that may exist under the system (with firewall nature), and perform a clean boot on your system: Press and hold Windows logo key+R > Enter: msconfig > Hit Enter > Switch to Services tab > Check to hide Microsoft services > Click Disable All > Reboot the device.
   
   [This step eliminates the interference of third-party software, especially antivirus optimization software.]
   

If the problem is still there, kindly contact Easy AntiCheat Support where a more in-depth investigation can be done there so that you can get a more satisfactory explanation and solution to this problem.

Feel free to reach back if you need further assistance.







Best Regards,

Lynn Sun | Microsoft Community Support Specialist

-----------------------

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* If your problem is not solved, you could reply to the post again and we would continue to provide technical support for you.

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5.1 Surround sound in windows 10

Hi Jeka,

There are some reasons why you don't get the 5.1 surround sound. Some of these are caused by the type of audio format, how the file was encoded, if the file supports 5.1 surround sound and such. For us to determine what's causing
the concern more precisely, please provide information on the following:

• The type of file that you're trying to play.
• Troubleshooting steps done to rectify this concern

For now, before we go to a more in-depth troubleshooting, we suggest you run

audio troubleshooter. Look for Find and fix problems playing sounds.

Don't hesitate to update us if you need further assistance.

Best regards,

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.