Windows 10: printing blank after upgrading to windows 11

After upgrading to windows 11, PC didnt communicate well with the printer. when i printed, the printer processed and printed but it was blank. Spoke with Brother tech support and we went through all troubleshooting and the printer internal can print but not from PC.

:)

 

Internet Explorer Printing blank pages following Windows 10 Security updates

Hi Andy,

There are several factors that can contribute to the issue you're facing with Internet explorer 11 printing blank pages. This could be related to settings that we need to reconfigure or missing update components. For us to resolve your concern, kindly answer
the questions below:

• Was the concern happening only to a specific website you attempted to print or is it happening to all websites?
• Have you tried using a Microsoft Edge or a different browser and see if the same issues occur?
• What troubleshooting steps have you tried?

As a initial recommendation, you can follow the different methods available to troubleshoot the concern with blank pages being printed with Internet explorer 11 in this article:

Unable to print or view the print preview of a webpage in Internet Explorer. Take note some steps may not be applicable to you specific concern.

We look forward to your response to our queries.

 

Printing blank pages

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are facing issues with printing on your PC, as the printer prints only blank pages. For further clarity on the issue, please respond to the questions below:

1. Which build version of Windows 10 are you using currently?
   
2. Were you able to print previously or is this the first time you’re trying to print?
   
3. How is the printer connected to the PC?
   
4. Have you tried printing a test document?
   

Refer the article Which version of Windows operating system am I running?



Meanwhile, you may want to refer the article
My product is printing blank pages from Windows or my Mac. What should I do? by Epson and see if that helps.



Note: This article holds good for Windows 10 as well



In addition, you can try performing Clean Print and see if you are able to print the documents normally.



Note: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow
these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.



Refer the article to
Create a system restore point.



Step 1: Restart Print Spooler service

1. Press Windows key + R, type services.msc and click on
   OK.
2. Now, look for Print Spooler service, right click on it and select
   Restart.

Step 2: Cancel print jobs

1. Search for Print management (PMC) on the search bar in the
   Taskbar and open it.
2. Click on Printers, select all the printers (Press
   Ctrl when selecting), right click and select Cancel all jobs to delete the pending print jobs.
3. If PMC is not available, open printer’s print queue via
   Settings (Windows key + I, Devices) and
   cancel all pending print jobs.

Step 3: Remove all third-party printers

1. Press Windows key + R, type control printers and click on
   OK.
2. Now, right click on the third party printers and select Remove.
3. If this doesn’t work, press Windows key + R, type
   regedit and click on OK.
4. Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers
5. Under Printers, delete all the third party printers except:

• Fax
• Microsoft Print to PDF
• Microsoft XPS Document Writer
• OneNote
• Send To OneNote2016

Step 4: Remove all third-party drivers

1. Press Windows key + I, to open Settings.
2. Click on Devices, and select Printers & scanners on the left pane.
3. Now, click on Print server properties and select the
   Drivers tab.
4. Remove all the third party drivers. Do not remove any
   Microsoft print driver.

Step 5: Uninstall OEM software

1. Press Windows key + R, type appwiz.cpl and click on
   OK.
2. Find and uninstall all the printer related OEM software.
3. Verify the same from registry by navigating to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitor
4. Delete all the third party print monitor from the location except:

• Local Port
• LPR Port
• Microsoft Shared Fax Monitor
• Standard TCP/IP Port
• USB Monitor
• WSD Port

Step 6: Set Print Spooler service Startup Type to Automatic

1. Press Windows key + R, type services.msc and click on
   OK.
2. Look for Print Spooler service and double click on it.
3. Set the Startup Type to Automatic from the drop down.
   
4. Restart the computer

Step 7: Re-add the printer

1. Press Windows key + I, to open Settings.
2. Click on Devices, and select Printers & scanners on the left pane.
3. Select Add Printer or Scanner to re-add the device.

Let us know how it goes.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Printing stopped with November upgrade

Hey Prestonpdx,

I would suggest you check if the print spooler is running. Start/Stop print spooler service. Follow the steps below.

• 
  Press Windows key + R, type services.msc
  and press Enter.
  
• 
  From the list, locate Print Spooler service.
  
• 
  Double click on the service and select Stop.
  
• 
  Restart the computer, repeat step 1&2.
  
• 
  Double click on the service and check if the service is started.
  

Get back to us with the updated status, we’ll be glad to assist you.

Thank you.