Windows 10: Printer paper size not available

Last week I was able to print on 13x19 paper no problem using my Epson WF7720 printer, however this week the paper size has disappeared from the List of options, I have read many forums and guides on how to solve this issue but none of them work, I have tried creating a new printing forum for 13x19 even though it is already in the system but it still does not show up as an option to set as the default size for the printer.any help is appreciated, I am running the current version of windows 10 KB5015878 and i have tried uninstalling my printer, updating drivers and nothing still works.

:)

 

HP 400 Laser Printer-duplex and paper size errors

Hi Norma,

My name is Erik. I'm an Independent Advisor and I'll be glad to help you today.

Kind ly see this link for HP-supported paper size:

https://support.hp.com/ph-en/document/c03303423

Try this following steps to fix the issue

Step 1: Adjust the paper size setting

Check the paper size setting to make sure it matches the paper you want to print.

1. In the program, you want to print from, click File, and then click Print.

2. Make sure your printer is in the Name or Printers drop-down list box, and then click Properties, Printer Properties or Preferences, depending on the program options.

3. Click the Paper/Quality tab.

4. Click Advanced, if necessary, and then click Paper Size.

5. Select the paper size that matches the size and type of paper loaded in the printer tray, and then click OK. If there are no matching paper sizes, select the size from the list that is closest to the size of the paper loaded in the tray.

6. Click OK, and then try to print.

If the error message persists, continue to the next step.

Step 2: Check the paper source setting

Remove and reload the paper in the input trays, and then check the paper source setting.

1. Remove all the paper from all the printer input trays.

2. Reload the paper, and then adjust the paper width guides so they gently rest against the edge of the paper stack.

3. In the program, you want to print from, click File, and then click Print.

4. Make sure your printer is in the Name or Printers drop-down list box, and then click Properties, Printer Properties or Preferences, depending on the program options.

5. Click the Paper/Quality tab, and then click Paper Source to select the correct tray.

6. Click OK, and then try to print.

If the error message persists, continue to the next step.

Reset the printer to clear any hardware issues or error states.

1. With the printer turned on, disconnect the power cord from the rear of the printer.

2. Unplug the power cord from the wall outlet.

3. Wait a minimum of 60 seconds.

4. Plug the power cord back into the wall outlet.

5. Reconnect the power cord to the rear of the printer.

6. Turn on the printer.

7. Wait until the printer is idle and silent before you continue.

I hope this helps! Please let me know if you have any further concerns.

Regards,

Erik

Independent Advisor

 

Printer's default paper size ignored

I often print to PDFs. My PDF printers are set to a default paper size of Legal. But when I print the size is Letter and I have to change it each time. This used to work. I'm not sure when it changed.

• Windows Setting Manage Default Printer is not checked
• Doesn't matter which printer I use - PDFCreator, Bullzip PDF, Adobe PDF
• Windows 10 build 1803
• Happens when printing from many apps - Microsoft Office, LibreOffice, Email
• Works properly when printing from other apps - Notepad, Notepad++, browsers
• Happens on multiple computers - desktop and laptop

Any tips on how to get the printer default paper size to work?

 

Setting default paper size in windows 10, is the paper size of the default printer.

Di Dave,

no changing the default printer Edge is always using paper size A4,

But no the issue occurs if the desired printer has Letter paper size.

So in my view, the issue is: Edge (and Outlook and...) is not updating the used paper size to the paper size of the printer if the printer is changed, but keeps the paper size of the default printer. Is this a feature or a bug?

Thanks & regards

Ralf