Windows 10: Printer is offline but it isn't

Discus and support Printer is offline but it isn't in Windows 10 Software and Apps to solve the problem; I have 6 computers in this house. 5 of them are able to find and install a networked laser printer. One is not. But that one was able to print... Discussion in 'Windows 10 Software and Apps' started by pjcamp, Apr 25, 2025 at 2:32 PM.

  1. pjcamp Win User

    Printer is offline but it isn't


    I have 6 computers in this house. 5 of them are able to find and install a networked laser printer. One is not. But that one was able to print yesterday. Nothing has changed between then and now.I deleted it, intending to reinstall. Windows searches for printers and doesn't find them. I entered the IP address of my printer and it STILL can't find it. And what happened to the "Have disk" option? I've got the correct .inf file but can't seem to do anything with it.I'm sure this is supposed to "streamline" the printer experience, but please, please Microsoft, please, for god's sake stop helping m

    :)
     

  2. Printer isn´t working after latest update.

    After the latest update from Windows, my Canon Pixma ip6600 printer isnt working. In Device Manager it shows up as working properly but when I go to print it isn´t listed as an option in any programs. Troubleshoot suggests it´s a USB 2 printer on a USB
    3 port and that that´s the problem but that cant be since it worked fine before the update. I´ve tried to uninstall and plug it back in but that doesn´t work either.
     
    Sigurdur WilliamBrynjarsson, Apr 25, 2025 at 2:51 PM
    #2
  3. Printer isn´t working after latest update.

    Managed to solve it... here´s how I did it just in case anyone else has the same problem...

    ->Settings

    ->Printers & scanners

    ->Add a printer or scanner

    ->The printer that I want isn´t listed

    ->Add a local printer or network printer with manual settings

    ->Use an existing port: USB001 (Virtual printer port for USB)

    ->Choose printer

    ->Use the driver that is currently installed

    ->Type printer name

    And done... =P
     
    Sigurdur WilliamBrynjarsson, Apr 25, 2025 at 2:51 PM
    #3
  4. Nikhar_K Win User

    Printer is offline but it isn't

    HP Printer shows Offline

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that your HP printer is offline. I’ll certainly assist you with this.



    However, please let us know:





    I would suggest you to refer the troubleshooting steps mentioned in the HP article
    HP Printers - Printer is Offline (Windows) and see if that helps.



    You may also want to refer the troubleshooting steps mentioned in the article
    Troubleshooting offline printer problems and
    Change a printer’s status from “offline” to “online”.



    Let us know how it goes, we will be glad to help you further.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
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Printer is offline but it isn't

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