Windows 10: Portable Devices missing from Device Manager

I need to access my iphone from from Itunes. It is not recognized. In order to recognize it I need portable devices in Device manager. The setting does not appear. Hidden devices are shown. The action tab of device manager only contains a help link.ICloud is not an option. I need documents Scanner Pro on my desktop, which will not export from the App. Thank you.

:)

 

Device Manager / Portable Devices missing from Device Manager

I opened the Device Manager in Windows 10, but Portable Devices is missing. How do I retrieve or re-install that category? Thank you. I need to back up my iPhone, which is normally seen as a portable device. Any suggested fix will
be greatly appreciated.

 

Portable device not recognized by device manager

Hello,





A corrupted driver, missing driver, and hardware issue are a few of the reasons why you are experiencing challenges connecting a device to your laptop. Before we proceed, we would like to confirm the following:

• You’re using the same Windows 10 build as your laptop.
• You’re connecting the portable device using the same cable cord.
• You’re using the same version of the driver on your desktop and laptop.

If the statements above are all correct, there's a possibility that it is hardware related. To further isolate your concern, we suggest that you try to connect the portable device using a different port on your laptop.



We are looking forward for the response.

 

Portable Devices in Device Manager

When I go into Device Manager, click 'view', and check show hidden devices, I find portable devices that lists 20+ devices. Just looking at them tells me it occurs when I plug in a USB thumbdrive. My question is it okay to delete all of them? Is there an app or a cleanup function that's supposed to clean these up?