Windows 10: PLEASE HELP WITH MY WEIRD SOUND SYSTEM PROBLEM !

Hello everyone, I came across a very weird issue that already has wasted lots of my time and energy, With no luck. I hope you can help me with this. This is what happened :Few months ago my Dell E6420 laptop soundcard IDT/ Nvidia got an issue and stopped playing sounds from its built-in speakers. Since I'm student and very busy to college and since I use my laptop intensively for my coursers, I didn't get a chance to take it somewhere to fix it, But I've been using USB headphones since then and it was working perefect ! Then suddenly 3 days ago, it stopped to play sound with headphone as wel

:)

 

window10 sound problems - I need help can you help me do that to fix the sound.

Hi,

To assist you better, please provide few details.

• What all the troubleshooting steps have you tried to resolved the issue?
• What is the exact issue are you facing with sound?
• Are you getting any error message?
• Have you installed all the pending Windows updates?

I suggest you to follow the below methods and check if it helps.

Method 1: I suggest you to install all the latest pending Windows updates as below and check if it helps.

• Go to “settings” and click on “update and security”.
• Under tab “Windows update”, click on the icon “check for updates”.
• Then once you find the pending updates install it and check.

Method 2: I suggest you to follow the steps from the below article and check if it helps.

Fix sound problems

Fix sound or audio problems in Windows - Microsoft Support

Please get back to us with an update on this issue, we will be happy to help.

Thank you

 

Sound problem

Hi,

We need to investigate further so that we can identify the cause of the issue. We suggest running the Troubleshooter and see if it helps. Follow the steps below:

• Type and select Troubleshooting on the Search bar/Cortana.
• Click Hardware and Sound.
• Select Playing Audio under Sound.
• Follow the steps that will be provided.

If the steps does not work. We suggest downloading a fresh copy of the audio driver from Realtek and see if it helps.

Looking forward to your response.

 

Sound problems in Windows 10

Hi Jakub,

Thank you for posting your query in Microsoft Community.

• 
  What is the make and model of your computer?
  

I would suggest you to perform the in-built sound troubleshooter and check the issue.

• 
  Type Troubleshooting in search box and type
  Enter.
  
• 
  Click on View All on top left corner.
  
• 
  Click on Playing Audio from the list and follow the prompts for
  troubleshooting.
  

There seem to be some setting or driver issue. I suggest you to uninstall the driver through Device Manager and let system install the compatible driver.

• 
  Open run command by pressing Windows key + R and type “devmgmt.msc” (without quotes) and hit
  Enter.
  
• 
  Spot and expand the “Sound, video and game controllers”.
  
• 
  Right click on the High Definition Audio Device driver and select “Uninstall” then restart the system and let the system install the driver automatically on Start. Check and see if it resolve the issue.
  (Recommended step).
  

Fix sound problems

Fix sound or audio problems in Windows - Microsoft Support

Hope it helps.