Windows 10: Playing 5.1 Sound from windows 11 to AV reciever

I have a HP laptop with windows 11. I have a nice 5.1 surround sound system i just built for a new home theater set up in basement. The reciever is a AVR-S570BT. I want to play some games that have surround sound, but windows 11 only will do stero or Dolby Atmos/DTSX which is beyond my new but budget reciever. I have the computer connected to the reciever via a HDMI cable and a projector from the reciever. Why doesnt windows 11 allow 5.1 sound like Dolby Digital Plus? Seems like only a software problem. How do I get it enabled?

:)

 

Send sound to AV receiver but have only 1 monitor in Windows

I have a very complicated problem that I hope you can help me with.

I have the following setup:

• PC with:
  
  • DVI out to primary monitor
    
  • HDMI out to AV-receiver, which then goes to TV and 5.1 sound system
    

I want my sound to play on the AV-receiver. To do this, I have to "Extend" or "Duplicate" my desktop to the AV-receiver (i.e. the TV). If I do not do this, the sound also doesn't go to the AV-receiver.
However:

• Extending desktop is a problem, because my TV is not always on, and windows will still randomly move to this 2nd monitor (I can get them back with Windows + Shift + L_ARROW but this is not ideal...)
  
• Duplicating desktop is a problem, because my TV is 16:9 and my PC monitor is 21:9
  

So what I need is a solution that allows me to still send the sound through HDMI to my AV-receiver, but have only 1 desktop on my monitor (not on my TV). Obviously, the option to extend to my TV should still be available, should I want to watch a movie on my TV.

I hope my question is clear, and I hope someone knows a solution. I don't mind a solution that uses 3rd party software.

 

No sound while playing audio and video files.

Hi,

I appreciate if you could answer to a few questions to narrow down to the issue.

• Which is the application that you are using to play the files?
• Did you try the same on a different player?
• Did you perform any troubleshooting steps?

As an initial troubleshooting step, I suggest you to check if the volume is set low or in mute state in Volume Mixer.

• Right click on sound icon.
• Open Volume Mixer check for the application that you are playing the files with and increase the volume and check.

If the issue still persists, I would suggest you to run “Playing audio” troubleshooter to diagnose and fix the issue.

Follow these Steps to run Playing Audio Troubleshooter in Windows 10.

1. Type troubleshooting in the search bar.

2. Select Troubleshooting.

3. Select View all on the top left corner.

4. Click on Playing audio.

Also refer: Fix sound or audio problems in Windows - Microsoft Support

Hope the information helps in resolving the issue related to the sound issue. Let us know if you need further assistance. We will be happy to help.

Thank you.

 

I got no sound microsoft or horrible sound

Hi Roger,

Thank you for contacting Microsoft Community.

In order to help you better, could you please confirm a couple of things.

• What happens exactly when you try to play the sound?
• Are you getting any error message?
• Have you installed all the pending Windows updates?

I suggest you to follow the below methods and check if it helps.

Method 1: I suggest you to follow below steps and check.

Step 1: I suggest you to install all the latest pending Windows updates as below and check if it helps.

• Go to “settings” and click on “update and security”.
• Under tab “Windows update”, click on the icon “check for updates”.
• Then once you find the pending updates install it and check.

Step 2: I suggest you to follow the steps from the below article and check if it helps.

Fix sound problems

Fix sound or audio problems in Windows - Microsoft Support

Hope this information is helpful and do let us know if you need further assistance. We will be glad to assist.