Windows 10: Photos Legacy app crashes

Discus and support Photos Legacy app crashes in Windows 10 Gaming to solve the problem; The app crashes when I select import from an SDXC card with photos on it. The photos Legacy app hasn't been working reliably for months now and the... Discussion in 'Windows 10 Gaming' started by colinhutchison1, Nov 23, 2023.

  1. Photos Legacy app crashes


    The app crashes when I select import from an SDXC card with photos on it. The photos Legacy app hasn't been working reliably for months now and the troubleshoot option no longer appears to exist.

    :)
     
    colinhutchison1, Nov 23, 2023
    #1
  2. ben201 Win User

    Windows Photos App crashes

    So since today my Photos App is crashing as soon as i open it. It goes into a blackscreen for about 2-3 Seconds and than crashes.

    Information about the error:
    This Crash is generating chrash dumps that contain the error code 0xC0000602 in module mrt100_app.dll or 0xc000027b in module twinapi.appcore.dll.

    I found two intresting facts about the error:
    - If I try a system restore to a point created 3 days ago, the App starts working again. A few minutes after using the system, the app starts crashing again.
    - I created a new local account and the app does seem to work on that new account until now.

    Steps I have tried:
    - Reinstall Photos app by uninstalling it using Powershell and rerisntalling it - did not change anything
    - Reregister the App - did not change anything
    - Scan the System with sfc and dism - no errors
    - Use System resstore - see above, did only work for a few minutes.

    Microsoft Support suggested reinstalling Windows, but I do non really want to reinstall the whole system just because one app is not working...
     
    ben201, Nov 23, 2023
    #2
  3. abn505 Win User
    Photo App Crashes


    The latest Microsoft update on 8/28/2015 fixed the crashing problem.
     
    abn505, Nov 23, 2023
    #3
  4. Photos Legacy app crashes

    Photos Legacy Stuck at "Looking for new photos and videos".

    Thanks for the help but it seems like the app didn't crash it's still running it just won't proceed to the next stage to import photos. I have a habit of importing the photos through the Photo Legacy app and delete them straight away. So I would like to know what other step I could take.
     
    Edward Lim01, Nov 23, 2023
    #4
Thema:

Photos Legacy app crashes

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  1. Photos Legacy app crashes - Similar Threads - Photos Legacy app

  2. Photos Legacy app crashes

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