Windows 10: Phone Link won't pair with my iPhone

I have an iPhone 12 Pro with the newest iOS, and a Windows 11 PC. Bluetooth is turned on for both devices and when I look at my connections each one says it's connected to the other. However, when I try to run Phone Link it says that I have to pair the devices and this process doesn't work. I have tried "Find and fix problems with Bluetooth" on the PC a couple of times and it hasn't fixed the problem. I have also tried rebooting both devices, turning Bluetooth off and back on for both devices, and removing the devices add adding them back. I get screens like you see below. Thanks for any info.

:)

 

iPhone won,t connect win 10 Pro

 

iPhone won,t connect win 10 Pro

 

Pairing a phone to a car

One thing I would add ... There should be a list of paired devices on the phone, If so it would be best if you "UnPair" any devices listed on the phone as well as the phones shown on the Car. To Unpair a device from an Android Phone go to Settings, Bluetooth and there should be a list of paired devices - at the right of each paired device is a "Cog" icon click on this and click on the unpair option, repeat for any other unneeded devices.

Sometimes paired items get out of sync and both sides need to be removed to re-pair