Windows 10: Phone Link will not display .heic images

I have a Microsoft Surface Pro 3 running Windows 10 Pro V 22H2 Build 19045.5247. The Phone Link App will not display .heic files received in messages from iPhone users. The app says 'View this content on your mobile device. I can open and view .heic files within the Photo App so there doesn't seem to be a problem handling the file extension, they just won't display in the Phone Link app. I do have the HEIF Image Extensions and HEVC Video Extensions installed. I have removed and reinstalled Phone Link as well as the two extensions but no difference. There is very little information suppor

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How to display HEIC photos on PC screen

Hi

Welcome to Microsoft community.

I understand that you're having trouble viewing HEIC files on your Windows 11 PC. This is because HEIC (High Efficiency Image Format) is a newer image format used by Apple and some Android devices to save high-quality photos in smaller sizes compared to traditional formats like JPEG. However, HEIC is not natively supported by all devices or software.

Here are a few solutions:

1. Download HEIF Image Extensions from Microsoft Store: This extension enables Windows to handle HEIC files just like JPEGs. You can download it for free from the Microsoft Store. Once installed, you should be able to view HEIC files in the Photos app or any other photo viewer on Windows.
   
2. Convert HEIC to JPEG on your Samsung phone: If you prefer to stick with JPEG, you can change your camera settings on your Samsung phone to save photos as JPEG instead of HEIC. Go to Camera Settings > Format and advanced options > select "JPEG" instead of "HEIF."
   
3. Use a Third-Party HEIC Viewer or Converter: There are several online tools and software that can convert HEIC files to JPEG or other formats, or allow you to view HEIC files directly.
   

Remember to always keep a backup of your original HEIC files before converting them, as conversion can sometimes result in a loss of quality.

Please let me know if you need any further assistance. Thank you.

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

HEIC

Hi Edward,

We need more information about your concern. Are you trying to convert and open other image format to HEIC? If yes, a certain program will be needed to open that kind of file, we suggest checking the Windows Store for programs that can convert other image
format to HEIC. Make sure to download the program with the highest rating and good reviews.

Regards.

 

How to change .heic images to .jpeg on Windows 11?

I have hundreds of images on my iPhone 13 with .heic extension. Copied the images to Windows 11 laptop and unable to view them. In addition, I need to bulk convert heic to jpg so I can edit and share them with others. I tested two of free tools suggested by Google but the quality is reduced sharply! Anyone is familiar with this matter? Thanks