Windows 10: Phone link photos show up grey

I am trying to have my photos show up on my laptop from my phone, so I am using the Phone Link app. However, they all show up grey, and even after waiting for long periods of time, the photos never load. To be able to see them I have to click on them one by one and open them. Is there any way to solve this?

:)

 

Phone Link not showing Contact Names....again

I was able to fix this on my computer by following these steps:

1. In the Phone Link app on PC, go to Settings, click the My Devices tab, and use the ellipsis (...) menu on your device to remove it, then close the app.
   
2. On your phone (mine is an Android), go to Settings, Apps, Link to Windows, Open, then remove your PC from the Linked Computers section.
   
3. Restart your phone.
   
4. Re-link the phone and PC by restarting the Phone Link app on your PC and following the step to add your device.
   
5. Perhaps this is the critical thing, but I noticed in the Link to Windows app on Android, there is a toggle to "Sync contacts" under the list of Linked Computers, which was disabled for me. Turn this on.
   

Contacts are showing up again for me now - yay!

 

Link to MS Photos required.

Windows Photos Viewer is an oddity; as I suggested, find a free downloadable image viewer you like, and use that.

One random list: (there are many such)
18 Best Free Image Viewer Software

I use a program in building my family tree- it lets me use an external viewer- simply whatever is set as default. Here you can see it displays the image in Photoviewer. I imagine Vuescanner requires you to specify the path literally.

 

photos from my phone

is there a way to get my phone photos to show last one taken the first one to show? when i just go to the folders and click my phone it opens with the last photo at the top, but when i am sending an email and i go to upload a photo the photos show up in reverse order, so i have to scroll to the bottom to get the last photo taken.

most of the time itis the last photo taken that your need to send out in an email. i try properties but i do not see a way to rearrange them. even if i try to upload a photo from this site it does the same thing i click insert image then i click from computer then browse then the folders show up and i click on my phone and then internal storage and then dcim and camera and they start showing up, but in reverse order as i took them so i have to scroll all the way down to get the last photo.

so how can i make this so the last one taken is on the top of that list? thanks