Windows 10: Phone link not showing phone screen - error 801

Hi.I have linked my Samsung Galaxy s10e to my phone link app of my Dell Inspiron 15 3000 laptop windows 11 and I can see notifications, make phone calls and the like. I cannot however see the phone screen. every time I try the app shows a warning saying we're having trouble showing your devices - error code 801.I tried troubleshooting but nothing seem to work. Can anyone help? Thanks

:)

 

Files on phone

Thanks for the response! Samsung Note 4, there is no error. As soon as I connect it via USB, a nag screen for Microsoft's Phone Companion pops up, it shows both the phone and SD card as empty. A second later, "Add your Microsoft Account", pops over it. I X out of that leaving the nag screen showing my Phone by name and level of charge along with "To see more info, unlock your phone." (It's not locked). This nag screen is prompting me to install Phone Companion. The phone is listed in File Explorer with no folders showing.

 

Supported phones for Windows 10 Mobile Insider Preview Mobile

Your list confirms my phone is eligible, Lumia 521. The windows Insider App fails after ~ 15 seconds, restores data and gives me error 80073cf9. I trouble shot this and went thru all the steps mentioned on several websites including MS without any luck. Short of a hard reset, this is where I am now. Suggestions appreciated.

 

Windows Phone users Clubhouse

I think I'll put a list of people's favourite apps in the OP, starting with my own until I get some suggestions, but you can take a look at the Windows Phone app store at the top apps to see what's popular http://www.windowsphone.com/en-us/store

You are both now added, welcome! *Toast :toast: