Windows 10: Pc screen goes black during the wipe.

Discus and support Pc screen goes black during the wipe. in Windows 10 Drivers and Hardware to solve the problem; I have been trying to wipe my pc so I can sell it. It won't wipe and when it should start wiping it just makes the screen go black. I have had it... Discussion in 'Windows 10 Drivers and Hardware' started by Clorophyte, Oct 14, 2022.

  1. CLOROPHYTE
    Clorophyte Win User

    Pc screen goes black during the wipe.


    I have been trying to wipe my pc so I can sell it. It won't wipe and when it should start wiping it just makes the screen go black. I have had it wiping for more then a day. When I restart it, it says that the pc reset failed.

    :)
     
    Clorophyte, Oct 14, 2022
    #1
  2. ROSE CAL
    Rose Cal Win User

    Screen goes black

    Hi Kris,

    It is possible that your screen goes black may be due to a critical system error which can cause the system to shut down. To isolate your issue, we'd like to gather more information:

    • Have you made any recent changes prior to this issue?
    • Did you get any error messages when it turns black?
    • Have you tried checking if the sleep mode is turned on/off?
    • What troubleshooting steps have you done so far?

    Meanwhile, we recommend that you perform the steps in this
    article     to troubleshoot blank/black screen errors. This will provide you instruction when you see a black screen before signing in to Windows 10 and when you see a black or blank screen after signing in to Windows 10.

    Let us know if you need further assistance.
     
    Rose Cal, Oct 14, 2022
    #2
  3. ANUP KARKAL
    Anup Karkal Win User
    Screen goes black if the power cord is connected

    Hi Tony,

    As the screen goes black I suggest you to refer the Microsoft article on
    Troubleshoot black screen problems and check if it helps.

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-black-screen-problems

    I also see that you are facing issues with the keyboard this might be due to the corruption of keyboard drivers. I suggest you to run the
    hardware and devices troubleshooter and check if it helps.

    Follow the below steps for the same.

    Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter. Refer these steps:

    • Press Windows key + X, select Control panel.
    • Change the view by option on the top right to Large icons.
    • Click on troubleshooting and click on the view all option on the left panel.
    • Run the Hardware and devices troubleshooter.
    • Restart your computer and check if the issue is resolved.
    Hope this information is helpful. Please get back to us with the information required, if you need further assistance, we’ll be glad to assist you.
     
    Anup Karkal, Oct 14, 2022
    #3
  4. CRAZYMAMA77
    crazymama77 Win User

    Pc screen goes black during the wipe.

    pc turns in and goes to a black screen

    Pc screen goes black during the wipe. [​IMG]

    Pc screen goes black during the wipe. [​IMG]
     
    crazymama77, Oct 14, 2022
    #4
Thema:

Pc screen goes black during the wipe.

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