Windows 10: PC Reset stuck at 68%

I got a brand new laptop about three months ago. Then as of last week, it started running unexpectedly slow, to the point where it's taking a good 30s to even open a new tab. I tried everything else and the reset was my last resort. But now the reset is stuck at 68% and has been for a few hours, so I really don't know what to do. I don't care about any files because everything was either backed up on another platform or didn't matter to me, I just want the laptop to be functional.

:)

 

reset process is getting stuck at 68% what should i do

reset process stuck at 68%

 

PC stuck at 64% when I tried resetting it

When I tried to factory reset my pc it got stuck at 68% it’s been like this for the past 5 hours. I don’t know what to do either

 

reset process is getting stuck at 68% what should i do

Hi and thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

I understand the issue you have, there is nothing to worry I am here to help, may I know how long it is stuck at 68%? usually, the process of reset may take 1-3 hours depending on the files you have on the PC and depending on the specification of the PC, if we interrupt the process it might result in getting corrupted system files which may lead to Bluescreen.

Let me know how it goes and I hope that helps.

Bernard