Windows 10: PC not turning off

i upgraded my Win 10 PC, new MB, CPU, RAM & HDD a while ago but not really used it too much

The problem i have is that the PC doesn't shut down and clicking on start > shut down, it just reboots.
When i press the on button on the case for 5+ seconds to turn the PC off it does shut down but i see the lights on the keyboard are still on.

Also got classic shell installed if it matters


Does this sound as if the power connectors onto the MB are not quite right?

:)

 

PC Not Turning Off Correctly

Hi Jill,

Thanks for posting your query on Microsoft Community.

This may be arise if you did not configured the power settings properly. I suggest you to run the Power troubleshooter and check if it resolves the issue.

1) Press Windows + X keys on the keyboard and select Control Panel.

2) Type Troubleshooting in the search bar on the Control Panel.

3) Click on View all on the left navigation pane. Click on Power.

4) Click on Advanced on the power troubleshooter dialog box and click on Run as administrator (Enter the credentials if required).

5) Click on Next and follow onscreen instruction complete the Power troubleshooter.



Hope it helps, reply to us with the status of your issue. We will be happy to assist you.

 

PC Not Turning Off Correctly

Whenever I try to turn off my Windows 10 PC, the WiFi button stays on white (Connected) for 30 seconds or so, and than turns red, and doesn't do anything else. I tried leaving it on for a while to see if it did anything, but it didn't, so I have to hold
the power button to turn it off. It started doing this when I updated to Windows 10.

 

What are settings of your power button.
Check if hibernation is set and change it to shut down.
Go to power settings>choose what the powerbuttons do> shut down

 

When searching for this problem found a few possible solutions.

1. In Device manager> Network adapter> network card> power management > uncheck allow this device to start computer.

2. Disable fast startup under power settings.

3. Edit your registry: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\
change the key: "PowerdownAfterShutdown" to "1"

4. Reset your BIOS to default.