Windows 10: pc makes a trrrr noice then restarts , sometimes it shows bsod sometimes it doesnt dump...

only while playing game my pc makes weird noise before closing everything and then restartingi5 12450h16gb ramrtx 4050 laptop gpudump file

:)

 

Pc restarts randomly without bsod or memory dump

The Pc ist approxamitly 2 month old and the problem first occured 2 weeks ago.
The Pc will restart while gaming, just after logging into Windows, or up to 4 hours into usage.

Specs:

• Operating System: Windows 10 Pro 64-bit, installed on the ssd
  
• CPU: AMD Ryzen 5 1600,14nm Technology
  
• RAM: 16,0 GB GSkill Dual-Channel
  
• Motherboard: ASRock AB350M Pro4 (AM4)
  
• Graphics: 2047MB NVIDIA GeForce GTX 1060 6GB (ZOTAC International, AMP! Edition)
  
• Storage: 931GB Western Digital WDC WD10EZEX-08WN4A0 (SATA), 256GB Crucial_CT275MX300SSD4 (m.2 SSD)
  
• PSU: be quiet! pure power 10 (500 watt)
  

I can't recreate the problem on purpose.
The event log will only show "Kernel Power" and no relevant events or warnings before this event. Also there is no memory dump or BSOD. I also deactivated the automatic restart option after an system failure. Sometimes the sound will glitch prior to the crash of my Pc and the Pc will just freeze, forcing a reset.

I already updated/downgraded all drivers, reinstalled Windows on both hard drives seperatly and exchanged each hardware component, except the mainboard and cpu. I also performed clean and safe boots. In safe boot, the problem did not occure, but I only ran it for a short time. I also used a Linux live boot (newest Ubuntu) and used my Pc for hours without a crash. I also switched my power outlet.

I'm not sure, if my remaining Hardware is faulty or if there are problems with my driver.

When the problem first appeard, I had an relevant event in my log: Microsoft-Windows-EnhancedStorage-EhStorTcgDrv, Id: 10, A TCG Command has returned an error. I perfromed an PSID reset and the event was gone, but not the restarts.

 

BSODs with no dump file created

I get a UNEXPECTED_STORE_EXCEPTION bsod whenever I'm playing Apex Legends or while using Origin launcher.The the main issue I'm facing is that there are not dump files created after this bsod.I have setup my dump config according to this thread:Intermittent BSODs with no dump file created
I also tested it using a manual crash in Who Crashed and the dump was successfully created for this crash but it doesnt work for UNEXPECTED_STORE_EXCEPTION. Please help

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Can anyone suggest any ways I could solve this please

 

BAD_POOL_HEADER BSOD, Dump File attached


Hi Groggubus,

Welcome to the 10forums

Please remove / disable items from the startup in taskmanager
These programs could interfere with the boot process giving you trouble and increase the boot time.

Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
Please remove Daemon Tools and run the SPTD pass through remover.

1. Uninstall Daemon Tools
2. Download the SPTD standalone installer and follow these steps:
   • Double click the executable to open it
   • Click on the button shown below

If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window

Please follow this suggestion for the BSOD

1. Please open BitDefender and go to the modules,
2. Go to the firewall settings,
3. Uncheck 'Block port scans in the network',
4. Reboot your system <-- IMPORTANT