Windows 10: PC locks up when playing games

HelloI recently got a brand new PC and for the past month I've had an issue where any game I play can randomly slow down over the space of a second or two and then crash. The screen will freeze and I'll be unable to tab out to other windows, I will be able to see those windows just not leave my game windows, which will turn black after I have attempted to do so. I can also see other programs appear and disappear as their usage changes, so it just seems to be my game that is having issues, nothing else. This has happened across 2 games I own, twice on one and once on the other, so it isn't down

:)

 

play games on my pc

Hi Lisa,

In order to assist properly, kindly answer the following questions:

• On which website are you trying to play the game? What is the title of the game?
• Have you tried using other browsers like Edge?
• What error message are you getting?
• Can you provide more details on the troubleshooting steps that you have tried so far?
• Are you experiencing that same thing using other PCs?

Your response is highly appreciated.

 

PC locks while gaming

I just took a look at Reliability history and.... here it goes:





Everyday there's lots of ATKEX_cmd.exe crashes and everyday gives me the "Windows was not properly shut down" error.





Some days it seems that I get that "Hardware error".





This hardware error always gives me the same Code, Parameter 1 and 2 and Product id. Parameter 3 differs from day to day.

- - - Updated - - -

I tried to run MemTest86 and it went without any errors. I removed a stick and tried with only one of them which I was using for like 4 years but I got the same results. The BIOS is updated to the latest version too.

- - - Updated - - -

Also I have these settings in my bios, it looks like the default settings tries to OC the cpu:

 

PC Build Steps

Ok just because I like steps i am going to create some steps. Please give me the stamp of approval/disapproval

• Install system in case
  • Remember to connect SSD and optical to same SATA ports on motherboard
• Turn on PC
• setup HDD
• run blend test in prime95 for 30-60 min
  • run realtemp at the same time

• While in Prime95 test
  • if CPU goes above 70c in RealTemp, I have a leaky CPU
  • if my system locks up or blue screens, there is an instability in the system somewhere
  • if my system does not lock up or blue screen, my CPU is not damaged and I am in the clear!

What do you guys think??