Windows 10: PC keeps getting BSOD, how do I analyze this minidump file?

Discus and support PC keeps getting BSOD, how do I analyze this minidump file? in Windows 10 Gaming to solve the problem; It started happening a couple of weeks ago. I already updated the system and checked for virus. The message that pops up in the BSOD is something like... Discussion in 'Windows 10 Gaming' started by ArielAlbuquerque, Jan 26, 2024.

  1. PC keeps getting BSOD, how do I analyze this minidump file?


    It started happening a couple of weeks ago. I already updated the system and checked for virus. The message that pops up in the BSOD is something like "Your PC ran into a problem and needs to be restarted. We're just collecting info and will restart for you". Then there's a QR code and some sort of code below, but it's always so fast I can't read it.Today I finally managed to read something along the lines of IRQL_NOT_LESS_OR_EQUAL. So I Googled and someone suggested I check for minidump files. I can understand that it is most likely a faulty driver that's causing the issue, but I can't figure

    :)
     
    ArielAlbuquerque, Jan 26, 2024
    #1
  2. ETL
    ETL Win User

    BSOD Driver_Power_State_Failure minidump

    Every so often I get BSODs due to Driver Power State Failure. I've tried the conventional wisdom of reinstalling corrupt drivers in Safe Mode w/ Networking, but to no avail. I saved a minidump of the most recent crash, but I had problems trying to analyze it in WinDBG (something about incorrect symbol paths... at that point it was too technical for me to comprehend). Could someone please analyze this minidump and advise how to prevent future BSODs?
    Many thanks

    Running Windows 10 Home 1803 (build 17134) on Asus Q302LA, SMBIOS version 2.7
     
  3. Please Help analyze MiniDump Files (included)/BSODs/ ntoskrnl.exe/

    Hi,

    In most cases, this problem is caused by corrupted system files. For us to provide the best resolution possible, we'll be needing additional information:

    • Have you made any recent changes on your computer prior to the issue?
    • Was there an error code displayed when experiencing the blue screen error?

    Meanwhile, we suggest following the troubleshooting steps provided on this
    article
    to help fix the blue screen error. We also recommend posting on
    TechNet forum to analyze the dump files.

    If you need further assistance, don't hesitate to reach out.
     
    Gerard Qui, Jan 26, 2024
    #3
  4. PC keeps getting BSOD, how do I analyze this minidump file?

    BSOD on colleagues PC. I have minidumps & Microsoft Crash Analyzer Log

    Dear Sirs and Madams,

    I hate to be the guy that asks if I can ask to submit the BSOD info without the Windows Ten dm log collector tool. In the short run it may be difficult for me to regain access to the computer.

    I have the 4 minidump files for each BSOD. I also have analysis log files from Microsoft's Crash Analyzer tool. Will these be sufficient information for me to upload to get your team's opinion on the cause and/or repair?

    I really appreciate your candid feedback.

    Thanks in advance!

    Craig
     
    coastalcraig, Jan 26, 2024
    #4
Thema:

PC keeps getting BSOD, how do I analyze this minidump file?

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