Windows 10: PC hardware probably faulty causing bsod, need help to troobleshoot

Discus and support PC hardware probably faulty causing bsod, need help to troobleshoot in Windows 10 Gaming to solve the problem; Hello,I have this problem on the PC I built for a while now, where the system is unstable, would cause apps to crash, bsod, pc reboot, update... Discussion in 'Windows 10 Gaming' started by Jean_Baptiste, Mar 6, 2025 at 9:57 AM.

  1. PC hardware probably faulty causing bsod, need help to troobleshoot


    Hello,I have this problem on the PC I built for a while now, where the system is unstable, would cause apps to crash, bsod, pc reboot, update failures...After attempting to fix a driver issue, I was locked out of my PC with no USB working no mouse, no keyboard, so no login. I had it fixed by an IT guy but basically the drive worked fine in another machine, so in mine it would have to be whipped out, fresh install.But day 1 after that my Windows Update always acted strangely, failing to install or even download updates, and some programs acted strangely OBS crashing at random, Vegas pro not

    :)
     
    Jean_Baptiste, Mar 6, 2025 at 9:57 AM
    #1

  2. BSOD FAULTY HARDWARE

    Hello, Kononi

    Welcome to Microsoft Community.

    Based on the provided BSOD (Blue Screen of Death) report, the error code is FAULTY_HARDWARE_CORRUPTED_PAGE (Bugcheck 12b). This indicates that a single bit error was found in a page, suggesting a hardware memory error. See more explanation below:

    Bug Check 0x12B FAULTY_HARDWARE_CORRUPTED_PAGE - Windows drivers | Microsoft Learn

    The specific information from the dump file includes:

    • Arg1: ffffffffc00002c4, virtual address mapping the corrupted page
    • Arg2: 0000000000000868, physical page number
    • Arg3: 000001f8c45fe280, zero
    • Arg4: ffffaa0206ada000, zero
    The stack trace points to an issue with memory compression (PROCESS_NAME: MemCompression). It seems that there was an error while decompressing data, which led to the memory corruption. As shown in the pictures:

    PC hardware probably faulty causing bsod, need help to troobleshoot QCSKUWWLQG0GSXX%2fh2nD8nYY5RJNQFmmZUKSJhYHRzRteP4wyxNQ3kkRd%2f3qqxlpcaiLCQTGgrwe9eVkjTdCbSn5c%3d.png


    Possible reasons for this issue could be faulty RAM, an issue with the memory controller, or other hardware-related problems.

    To further investigate and resolve this issue, you may try the following steps:

    1. Check hardware components: Start by checking your RAM and other hardware components for any issues. Ensure that all hardware is properly seated and connected.
    2. Test the RAM: Run a memory diagnostic test to check for any errors in your RAM. Windows has a built-in tool called "Windows Memory Diagnostic" that you can use for this purpose. To run it, search for "Windows Memory Diagnostic" in the Start menu, and then follow the on-screen instructions.
    3. Replace a new memory stick: From the above analysis, this kind of BSOD usually points to a hardware failure of the memory stick itself, you can try to buy a new memory stick to test it. Please note that you should consult with the device manufacturer to ensure that the memory stick is compatible with your motherboard before purchasing.
    Hope it helps! If any update, welcome to share with us.

    Best regards,



    Chandy |Microsoft Community Support Specialist
     
    Chandy - MSFT, Mar 6, 2025 at 10:03 AM
    #2
  3. Faulty Module: dxgmms2.sys causes BSOD

    Hi,

    I tried everything you have suggested, and i was still getting the same problems.

    I re-seated my CPU and then my computer was working fine all day yesterday, i was able to play specific games that were causing bsod's and crashing.

    Today it is now back to Bsod and crashing on those games

    Could this just be a faulty piece of hardware? Like a faulty motherboard or CPU

    i have attached more dmp files here: Microsoft OneDrive

    Would sharing event viewer logs help at all? if so then let me know.

    Thanks

    Josh
     
  4. Msap14 Win User

    PC hardware probably faulty causing bsod, need help to troobleshoot

    BSOD Hardware Caused???

    they do weird things like that, which all seem like something else is failing.
    One of the worst things to diagnose, they seem to only quit when they want to.

    Memtest is a good next step, if you rule out RAM and Power Supply make sure you disconnect all unnecessary peripherals and try to start the system with as little hardware as possible, if it works then, you can narrow down the culprit by trial and error.

    the follow was taken from some website:

    It's very difficult to determine if a failure is caused by the CPU because many other components can cause the same symptom when they fail.

    1. System fails to boot
    2. System re-boots intermittently
    3. General Protection Fault
    4. Illegal Operation
    5. Stop Error, or BSoD (Blue Screen OfDeath)

    Actually, CPUs rarely fail, and about the only way to determine if the CPU is causing the failure is to swap it out with a known working CPU of the same type and speed. Since this is difficult, the best bet is to first rule out every other possibility.

    Before suspecting the CPU, rule out all the possibilities listed below.

    1. The Operating System
    2. A peripheral port device
    3. A bad memory module
    4. The hard disk drive
    5. The power supply
    6. The motherboard

    If you have ruled out out all the other possibilities, investigate the items listed below.

    1. Overheating
    2. A short circuit
    3. ESD
     
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PC hardware probably faulty causing bsod, need help to troobleshoot

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