Windows 10: PC crashes randomly while idle

Discus and support PC crashes randomly while idle in Windows 10 BSOD Crashes and Debugging to solve the problem; I leave my pc on throughout the day since I use it sporadically. It's a custom built pc running: Windows 10 PRo AMD Ryzen 5 3600 ASUS... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by thdennis, Dec 18, 2020.

  1. thdennis Win User

    PC crashes randomly while idle


    I leave my pc on throughout the day since I use it sporadically. It's a custom built pc running:

    Windows 10 PRo

    AMD Ryzen 5 3600

    ASUS PRIME B450M-K B
    MSI GTX1660TI VENTUS XS OC 6GB GDDR6
    Samsung 500GB 970 EVO SSD
    Seagate BarraCuda 2TB HDD
    Cooler Master MWE Bronze 550W
    Corsair Vengeance LPX CMK32GX4M2B3200C16 DDR4 3200MHz 32GB Kit 2x16GB


    dump files:

    https://drive.google.com/file/d/17ZaJAvHXVbKZEvrR0nZTXYkfzZfGBFQv/view?usp=sharing


    is there anyone that can help?

    :)
     
    thdennis, Dec 18, 2020
    #1
  2. Naby Win User

    10 Crashing Randomly and During Updates and File Downloads

    This is a re-post from here.

    I have a Windows 10 PC that I run 24/7. I have Windows Updates disabled through the Group Policy Editor. I still perform updates manually every few days. Windows Defender updates work fine. Other Windows updates cause the PC to crash, no BSOD or anything, it just turns off. I've looked for 1074, 6006, and 6008 event log files to explain why and I haven't been able to find anything.

    Other times the computer just randomly crashes and also sometimes when downloading files. The symptom is the same, I check on it and find it powered down or it just shuts off while I'm using it. It boots back up fine and I see no cause listed in the event logs.

    I have been through the 3 tests suggested to me on the old thread. SMART looked good, memtest ran for 33 hours for 8 passes with no errors, and prime was run for 3 hours with no errors.

    I think the next step was to run V2 Log collector, that data is attached.

    Any help is appreciated.

    Thanks,
    Chris
     
  3. Jonas Flo Win User
    Bluetooth still on while idle

    Thanks for following the steps. Now, the settings won't take effect if you are only using normal PC idle mode. Normal functionality of Bluetooth and Wi-Fi settings are to stay connected even if PC is idle. With the settings that you have created, we would
    suggest that you set your PC to automatically go to Sleep or
    Hibernate
    once idle. In this way, the settings "Allow the computer to turn off this device to save power" should take effect.

    To set your PC to automatically go to Sleep or Hibernate when idle, please follow these steps:

    • Open Control Panel, set view by: Small
      icons.
    • Look for Power Options.
    • Click on Change when the computer sleeps on the left pane.
    • Set a timer.

    Please try it out. Hope it helps. If you have any other concerns, don't hesitate to come back to us.
     
    Jonas Flo, Dec 18, 2020
    #3
  4. PC crashes randomly while idle

    PC Randomly Crashing

    Hi, It may be several reasons behind the computer crashing randomly like a driver issue, operating system issue, excess heat up, hardware miss configuration and insufficient RAM. As you said you have stable power so track
    one of these reasons which is a perfect cause behind the random system crashes. You can check manually and will able to fix it. But before I will suggest you take backup of your system. It may be possible for data loss situation. Thanks
     
    SandraMcgray, Dec 18, 2020
    #4
Thema:

PC crashes randomly while idle

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