Windows 10: Password doesnt work in recovery screen

My computer started doing the infinit recovery loop and when I tried to go into any of the fix options that require a password it does not accept it. It is put absolutely correct and still says its incorrect.

:)

 

hdd password recovery

howdy. if this isnt the right forum please move it.
a friend has a 3 year old hp or compaq tower. they called me to help. they are not able to get into the admin accound, because the password was changed. it was changed by them when a popup told them for security they should change thier password.
after it was changed they could no longer get into the admin account with the password they changed it to, and the computer started sending out emails to everyone on her address list with porn and viagara type adds.
i ran anti virus and we found 20 trogans, virus, ect. everything comes back clean now, but we still cant get into asdmin account to format drive.she doesnt have a vista system disc, just the recovery partition.
1.. is there a way to get the password?

2... if not can i install a new hdd and install from her recovery partition?

3...will i be able to install new hdd and install vist from my disc or is the mb set up to not alow that?

thanks for any help, they are on a limited budget and are true friends to me and i would like to help them. thanks! sam

 

WIN 10 Admin password not working.

This really helped and the Hibernate problem was put to rest, however the pswd is not reset. I am following the default option in NT and at some point it is just cycling around, until i choose to quite. I can see the admin has been selected and some attempts are made to clear the register. I says the pswd appears to be blank and suggest to log in with blank pswd. Also when quitting, it asked to write the changes to the disk - y. But when tested later, there still is a password.
The program looks pretty neat though.

Some steps from me: on the pc is a guest acc, so no password. This is still something, then i achieve to get to the Recovery and restart. Now I have tried various options like run Safe mode with Command prompt and type the bcdedit command, which is access denied. Option 2 to run just the command prompt also failed, because ask for admin password.

Guys, is there any way to get rid of the Safe mode from the recovery/ troubleshoot/ advanced options without the admin password?????

I found this whole story to be really, really big safety issue for this windows. If the only option is to log in to safe mode with the password(no pin) why the hell, they do not ask for it when switching it on?! Poor programming from everywhere! Also some restriction are easy to go around - after couple of days playing around on this issue.

 

Windows 10 infinite restart black screen


The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

John