Windows 10: OOBESETTINGSMULTIPAGE - something went wrong

Trying to sign into my son's Lenovo laptop and after logging in came up with blue screen and 'OOBESETTINGSMULTIPAGE - something went wrong' message. Looked it up and advised to simply click try again. Did this and then took me to screens that suggest it is a brand new device & asking to set preferences.


I have not done so as before I do, I need to know will he lose all his files if I do this as if it is a complete re-installation of Windows?


I have no idea what he may or may not have done to his laptop prior to this - it was apparently working ok yesterday. He turns off the laptop using the power button despite me telling him to shut it down properly & never performs security scans (I ran some about 10 days ago as he kept complaining of slow/freezing screens which were surprisingly fine).


I have tried to re-boot in safe mode in case I can actually sign in that way but cannot as 1) unable to sign in so cannot change any preferences when next booting 2) Shift & power from sign in screen does nothing 3) On/off 3 times also does nothing.


2 profiles on the laptop - cannot get any further than desktop being displayed briefly then goes straight to 'Do More With Your Voice' screen. Tried to get into task manager which is either completely blank or not responding.


Looked up the query and a number of suggestions state to log into account to carry out certain tasks - can't do this as can't get that far or to re-boot in safe mode - can't do that either.


Completely exhausted my limited knowledge.

:)

 

Office And Light Gaming Build

There's nothing wrong with the build, but I have some suggestions to, IMHO, make it better:

• You list a 550 watt PSU, but you have a 51 watt CPU and a GPU that pulls 120 watts at the max. In other words, your system will pull under 200 watts at maximum load, which it sounds like will be rarely. PSU's are most efficient between 50-80%, and even at max load, this system won't reach 50%. Suggest a PSU 400 watts or less, like the Seasonic G-360.
• RAM's really cheap. Suggest getting 16 GB instead.

 

OFFICIAL   Dragon's Dogma: Dark Arisen (Review)

there is something wrong with suggested for you list on npu page. clicking on picture of dd:da review from suggested for you list leads to perormance analysis instead of review. hovering mouse over it shows in status bar correct link to review but clicking on picture reloads analysis.
links from reviews&articles page works fine.

edit: link from home page of npu sends you to analysis instead of review as well.

 

System Crashes - Graphics card issue (GTX 560 GigaByte)

The latest news from the store that took back my GTX 560 has it as follows in comparison with the latest reply:

Finally they called me yesterday and told me that they couldn't find anything wrong with the card. At this point I didn't even answer and expected him to continue what he had to say. Then he suggested that I should replace this card with a new GB gtx 560... (wtf ?), or a different chip, or buy another brand (while covering the $ difference).

What we agreed on is to buy a Sapphire 7850 while covering a 20 $ difference. Gonna buy it today.

As far as it concerns the latest reply:

When I wrote my last message I didn't say that they couldn't find anything wrong with the card...

So all of the following quoting text will apply if the new card seems problematic too...

Where can I find step by step instructions on your exact suggestion

Where can I find step by step instructions on your exact suggestion

Where can I find step by step instructions on your exact suggestion

Where can I find step by step instructions on your exact suggestion

I don't want to believe this is true, cause of it is then a lot of customers will be upset *Frown .
Bad Customer Experience Equals Failure

Although I understand the words that compile the above sentence, I can't seem to comprehend its meaning.

Last but not least, I would like to thank you all again for your will to help. Will post again when I get the new card.
Let us see...