Windows 10: ONN Mouse Driver problems, please help.

I have replaced a plug and play ONN mouse and Windows downloaded a generic driver. I am having trouble with the mouse. I used another mouse before this one thinking the problem is the mouse but I am thinking now that iw is something to do with the driver or some update that didn't get made for the driver. It scips, freezes and won't puck up and drag, sometimes it won't highlight and copy type etc. Any ides on how to help? If I restart is starts working again but I have to shut down and them restart for the memory to wipe and reset.

:)

 

ONN Mouse

need help finding the driver for my ONN wireless mouse

 

Wireless ONN keyboard and mouse not working. Model #ONA11HO087

Hi,



Thank you for contacting Microsoft Community. I understand that you have an issue with
Wireless ONN keyboard and mouse after upgrading to Windows 10.
I will surely help you to fix this issue.



This issue could have occurred due to these reasons:

1. Damaged hardware.

2. Corrupt keyboard or mouse driver.



Try the steps listed here:

Method 1:

I suggest you to run hardware troubleshooter and check if it helps.

a) Press Windows Key.

b) Type Troubleshooting in the search box and hit
Enter.

c) Click on Hardware and sound.

d) Click on Hardware and device and follow the on-screen instructions.



Method 2:

If the issue persists, I suggest you to download and install latest keyboard and mouse driver from the manufacturer website and check if it helps.



Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

 

Wireless mouse "driver is unavailable" issues

Hi,

The error Driver is unavailable means that there is no available driver installed for your mouse that’s why it is not working. We suggest that you check the mouse driver from the device manager. Follow the steps below:

• Open Device Manager.
• Look for Mice and other pointing devices and click it to expand.
• Check if there is a driver for the wireless mouse.

If there is none, we suggest that you visit the manufacturer’s website of the mouse and download then install the latest mouse driver compatible to Windows 10.

Get back to us if you need further assistance.