Windows 10: Only restricted to PIN sign-in option for windows 11

Hi,I have Windows 11 on mydell inspiron 7490 I have an issue regarding logging in.I used to be able to either PIN or fingerprint to log in. I often used fingerprint and occasionally used PIN.However, now Windows 11 now always require PIN to log in. Every time I scan my fingerprint I registered, Windows 11 only gives me the message that my PIN is required to log in. Say, I cannot use my fingerprint to log-in.I tried to remove PIN as a alternative solution, but "remove" button is not there and it just has setup button under PIN in Windo

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Remove sign in pin

Hi Joel,

Thank you for contacting Microsoft Community. Your interest in Windows 10 is much appreciated.

I suggest you to follow the below steps to remove the sign in pin/password options.

• In the search box type sign-in-option.
• Click on the sign-in-option.
• Then you can find password/pin/picture password.
• There you can remove the option and check.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

Sign-in option with PIN (Windows Hello)

Hi Sergei__________1,

I'm Amr, an independent advisor.

If you use a Microsoft account to access Windows 11, the button to remove the PIN could appear greyed out.

The remove button could be greyed out if the passwordless option is enabled on the Windows 11 account or if the passwordless account is enabled on your Microsoft account.

Disable Windows Hello sign-in for Microsoft accounts

Use these steps:

Open Settings.

Click on Accounts.

Click the Sign-option tab.

Under the “Additional settings” section, turn off the “For improved security, only allow Windows Hello sign-in for Microsoft account on this device” toggle switch.

You may need to restart the Settings app and the computer to apply the changes and enable the option to remove the PIN.

Disable passwordless Microsoft account

Kindly follow these steps:

Open Settings.

Click on Accounts.

Click the Your info tab.

Under the “Related settings” section, click the Accounts option.

Click the Security tab.

Click on Advanced security options.

Under the “Additional security” section, turn off the Passwordless account option.

Continue with the on-screen directions.

Restart your computer.

After you complete the steps, the “PIN (Windows Hello)” setting will show the remove button on Windows 11.

I hope this is helpful. If you require any additional assistance, don't hesitate to respond to this.

Best Regard

Amr

 

Forgot PIN, No other options for signing in on windows 11, just PIN.

Hello. I’m having some issues signing into my Windows 11 laptop.

When I enter the sign-in screen, it only gives me an option to sign in with my PIN, which I have forgotten. There is no option to sign in with a password, nor does it let me say that I forgot my PIN.

How do I enter my laptop when I don’t know my PIN and there are no other ways to sign in on Windows 11?