Windows 10: OneDrive in File Explorer doesn't show files in Personal Vault

Recently, I was trying to open Personal Vault in File Explorer on Windows. However, none of my files show up in the personal vault anymore and it created another folder in OneDrive with my files in it. Now, whenever I lock the Personal Vault, it says "your Personal Vault isn't up to date, unlock it for us to finish syncing". Please help me with this issue.This is when I open the "Personal Vault" folder:The other personal vault folder on top has my files and a duplicate for each for some reason. Please help me with this.

:)

 

Can't find Personal Vault in File Explorer

Hey guys,

For those of you who have set up your Personal Vault in OneDrive, does the "Personal Vault" folder show up in Windows File Explorer under the OneDrive folder? It doesn't for me, which seems strange. The features of the Personal Vault seems to work fine,
e.g. by going through the OneDrive icon in the System Tray I can unlock the Vault and access the contents of the Vault, and I can add/remove files from the Vault, etc. But the Personal Vault folder itself just doesn't show up in Window's File Explorer. (NOTE:
There is a hidden folder shortcut under the OneDrive folder called "Personal Vault" but it's labeled as a system folder and it doesn't have the standard Personal Vault icon but rather the generic folder shortcut icon. (And it doesn't show a target folder when
I check the shortcut's properties.) Double clicking the shortcut does take me to the Vault but oddly it *still* doesn't show up in the folder list in Windows File Explorer, even after it's unlocked and open.

Is this normal? Is anyone else experiencing this or have any idea how to fix it? FYI I'm running Windows 10 Home version 1909 (build 18363.815) with OneDrive Version 2020 (build 10.232.1124.0012). Thanks in advance for the help!

 

Missing OneDrive Personal Vault in File Explorer

Missing OneDrive Personal Vault in File Explorer.

Exists in OneDrive Online.

- - - Updated - - -

Problem solved.
I reset OneDrive.

 

Personal vault is missing from file explorer

Hello,

I recently switched to a new computer. I am using OneDrive on another drive rather than my C: drive. Since the switch I have successfully synced all information between OneDrive online and the drive itself. Everything seems to be working fine.

However, unlike my previous computer, my Personal Vault is not on the list of folders in the OneDrive file tree. As well, "Unlock Personal Vault" is not an option when right clicking the taskbar OneDrive icon.

In the past I could click "Unlock Personal Vault" and easily access my vault in the OneDrive file tree in file explorer. But now, it is simply not there. There is no option.

Thankfully my personal vault is still accessible via the Windows Store OneDrive app and iOS apps. I am using OneDrive premium as part of the Office 365 subscription.

Any ideas? Thank you.