Windows 10: OneDrive and INFO2 files problem

I'm trying to back-up my laptop files to OneDrive for the first time but it has paused and a message says"Preparing to upload. 2 files will back up when closed. We'll try to back them up after they're closed.Or you can close them and select "Finish back up". INFO2 INFO2."I don't know where to find and close these two files. Can you help please?

:)

 

Windows 10 - OneDrive

Right click on the app and one of the properties has an option to not automatically start it. Uncheck, restart the computer, and it should stop. If you want to go another step further, find the OneDrive app in the start menu, right click on it and uninstall.

If that is still insufficient, there is a batch uninstaller for OneDrive available online. I can copy the code here if you need it.

 

OneDrive Get back Files onto Computer

I previously answered your question on that citing the illustrated tutorials. OOPS Clicked OneDrive Backup and Don't Want it. I am very sorry those are unsuitable for you. As Idgat says you need to tread carefully. Remember that even when you have finally uninstalled Onedrive- that's the last step of several- you will still have access to files in your online Onedrive account (access via your browser). I suggest the following: a. disable synching. Check data b. disable Onedrive integration. Check data c. When sure, completely uninstall Onedrive Check data There are, as you know, tutorials for each of those. You don't want to read those. I will assume either that you know how to do each of those steps, or that you can find out in a manner that suits you. Could I suggest you ask a friend who is more familiar with technical matters to help you?

I suggest you shouldn't expect people to repeat the instructions in the tutorials for you in detail. They are there so they are accurate and people don't have to spend time doing that. Good luck!

 

Onedrive

Hi Hiatt,



Thank you for writing to Microsoft Community Forums.



I suggest you to refer the article Find
lost or missing files in OneDrive for more information regarding the missing files.



If the issue still persists please follow the steps to contact
OneDrive support for further assistance on this issue.

1. Login to OneDrive.com.
2. Click the ? Help icon on the top banner of the page.
3. Select Email OneDrive support for the further assistance.

Muralidhar

Microsoft Community Moderator