Windows 10: nvpcf.sys Error with Windows Update KB5048685 and NVIDIA Drivers on Acer Laptop – Need Help!

Hello everyone,I’m dealing with a frustrating issue on my Acer laptop and hope someone can offer a solution.Brand/Model: Acer NHQBKEK0051160D2A03400 SNID: 11605392034Processor: 11th Gen IntelR CoreTM i5-11300H @ 3.10GHz 3.11 GHzInstalled RAM: 8 GB 7.80 GB usableSystem Type: 64-bit operating system, x64-based processorOS Edition: Windows 11 HomeI keep encountering the nvpcf.sys error under the following circumstances:After installing the 2024-12 Cumulative Update for Windows 11 Version 23H2 KB5048685.When reinstalling or updating NVIDIA drivers to the latest version.The error detail

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Error: The drivers for this device are not installed. (Code 28) for NVidia MX250 Graphics card

Hi,



Thank you for writing to Microsoft Community Forums.



The error code indicates, "The drivers for this device are not installed. (Code 28)". We need to reinstall the device driver manually. I suggest you to refer the steps for
Code 28 mentioned in the article
Error codes in Device Manager in Windows and see if that helps.



You can try to run NVidia Auto-Detect and see if that helps you in installing the NVidia drivers. You can run NVidia Auto-Detect from
NVidia website. You can also check for the pending updates on the computer and install them. Please refer the section
How do I manually update my PC? from the article
Windows Update: FAQ.



If the issue persists, I suggest you to try the steps mentioned below to install the drivers:

1. Press Windows key + X and select
   Device Manager.
   
2. Right click on the NVidia driver and select
   Update Driver.
   
3. Click on Browser my computer for driver software.
   
4. Now, click on Let me pick from a list.
   
5. Select the NVidia MX250 driver and click on
   Next.
   
6. Follow the on-screen instructions to complete the installation.
   
7. Restart the computer once the driver is installed.
   

Please reply with the status of the issue, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

NVIDIA Adds Windows 8 to GeForce Driver Update Stack

AMD may have been the first to be out with drivers for its Radeon GPUs that are optimized for Windows 8 (WDDM 1.2), but NVIDIA went a step ahead of "special-releases" for its GeForce drivers, and added Windows 8 to its update stack, meaning that Windows 8 will feature in the list of operating systems to pick from, to download drivers. NVIDIA will constantly update these drivers along with mainline releases for Windows 7/Vista and XP. The latest such driver is 296.17. This driver supports GeForce and Quadro GPUs, and according to NVIDIA, is a quick-update over 295.73 WHQL, with the addition of performance optimization for Blacklight: Retribution.





Source: VR-Zone

 

My Question is About Nvidia Driver Installation





Dear Microsoft Committee

Before Answering my Issue let's quick review my Laptop Specifications

• Model: HP Laptop Pavilion 15-bc200ne
  
• Ram: 16 GB Ram
  
• Rom: 1 TB +256 NVME SSD
  
• Processor: Core i7-7th Generation
  
• Graphic Driver: Intel(R) HD Graphics 630
  
• Window Install: Window 10 Hom
  

I am Facing the issue from last 2 Days of Nivida Graphics Driver cause blue screen error.

• Automatic Installation of Nvidia Drivers: Whenever I attempt to update Windows, it automatically installs Nvidia drivers, despite my laptop not having a dedicated Nvidia graphics card. This leads to the following issue:
  
• Blue Screen Error: Upon installing the Nvidia drivers, my laptop encounters a blue screen error (attached screenshot).
  

I have already attempted the following troubleshooting steps:

• Disabled Automatic Driver Updates: I disabled automatic driver updates through both the "Change device installation settings" option and by creating a "NoAutoUpdate" key in the Registry Editor.
  
• Removed Nvidia Drivers: I used the DDU (Display Driver Uninstaller) tool in safe mode to completely remove any existing Nvidia drivers.
  

I kindly request your assistance in understanding the cause of this issue and exploring possible solutions to:

• Prevent the automatic installation of Nvidia drivers on my laptop.
  
• Resolve the blue screen error associated with the Nvidia driver installation.
  

Unfortunately, none of these solutions have been able to prevent the automatic installation of Nvidia drivers and the resulting blue screen error.