Windows 10: NVIDIA Platform Controllers and Framework error

Discus and support NVIDIA Platform Controllers and Framework error in Windows 10 Gaming to solve the problem; Hey I could use some helpI have a new laptop that worked completely fine until while ago when it started freezing and crashing, it turned out to be a... Discussion in 'Windows 10 Gaming' started by MarksmanAtlas, Mar 22, 2023.

  1. NVIDIA Platform Controllers and Framework error


    Hey I could use some helpI have a new laptop that worked completely fine until while ago when it started freezing and crashing, it turned out to be a driver issue that seems to have been fixed now but for some reason there's still an error in device manager at NVIDIA Platform Controllers and Framework error that says: "Windows cannot start this hardware device because its configuration information in the registry is incomplete or damaged. Code 19".This doesn't let me rest please help if you canMy specs: file:///C:/Users/Tivadar/Desktop/Get-Specs/TechSupport_Specs.html

    :)
     
    MarksmanAtlas, Mar 22, 2023
    #1

  2. NVIDIA Platform Controllers and Framework error?

    Hello David. I'm Greg, here to help you with this.

    1) The Nvidia display driver is so important here that merely updating it might not be enough. Try everything here to make sure including DDU to clean out the old driver before installing new from each suggested source:

    https://answers.microsoft.com/en-us/windows/for...

    2) If no newer or different Nvidia driver fixes it then try removing the Nvidia GeForce software and reinstalling only the driver:

    https://www.howtogeek.com/681225/how-to-downloa...

    3) There are fixes here to try as well:

    https://answers.microsoft.com/en-us/windows/for...

    https://www.nvidia.com/en-us/geforce/forums/gam...



    https://www.reddit.com/r/AsusROGZephyrusDuo15/c...

    https://www.reddit.com/r/AsusROGZephyrusDuo15/c...

    Feel free to ask back any questions. Based on the results you post back, I will have other suggestions if necessary.

    ____________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.
     
    Greg Carmack, Mar 22, 2023
    #2
  3. antares Win User
    Nvidia Platform Controllers and Framework/Code 31/Device Manager

    When updating the Nvidia driver to latest one I keep getting the error Code 31 in Device Manager. My system is Windows 10 Home, fresh install and I install drivers cleanly. I googled and found the conflict could be related to Memory Integrity in Core Isolation (Windows Device Security settings), but I have it OFF. Any hints? thanks

    NVIDIA Platform Controllers and Framework error 64642227t-nvidia-platform-controllers-framework-code-31-device-manager-photo_2022-10-01_13-28-04.jpg

    UPDATE: In another WIndows 10 PC with the same Nvidia driver version installed
    there are no conflicts in Device Manager, and additionally, there is no "Nvidia Platform Controllers and Framework" component under "Software Devices", so maybe I can just uninstall this conflicting device by right clicking/Uninstall without any harm?
     
    antares, Mar 22, 2023
    #3
  4. NVIDIA Platform Controllers and Framework error

    NVIDIA Platform Controllers and Framework error?

    Hi Greg, thank you for assisting me.

    I followed the instructions you provided.

    I used DDU to delete my graphics drivers, but I had some trouble navigating through your suggested driver download methods, so I just resorted to redownloading the graphic drivers using NVIDIA's website.

    It worked like a charm, and the issue is no longer present! I appreciate the help.

    Just for clarification, the prior issue with the driver was a "code 19" error. I noticed most of the links you provided were related to "code 31" errors. I apologize for not clarifying in my initial post. Regardless, the issue is solved. Hopefully.
     
    David Webber3, Mar 22, 2023
    #4
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NVIDIA Platform Controllers and Framework error

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