Windows 10: NVIDIA - Display - 31.0.15.3623 Black screen unless rebooting Computer

While installing the newest driver since I manually install updates, my screen went dark and all mouse and keyboard inputs stopped working.Turning off and on fixes the issue but I find it disturbing the lack of testing of this type of drivers.This happened on Version 22H2 OS Build 19045.3324.

:)

 

Issue with black screen, dual display, ATI Integrated GPU

Hi,

I suggest you to follow the below methods and check if it helps.

Method 1: I suggest you to go to device manager and disable the display drivers, check whether the issue persists or not.

• Press Windows + X keys and click
  Device manager.
• Click to expand Display adapters, right click the second adapter and click
  Disable.
• Restart the computer and check whether the issue persists or not.
• Repeat the same steps to disable the first display adapter and check if it helps.

If you find the issue is with anyone of the display adapters then, I suggest you to update the display drivers from the manufactures website for Windows 10 and check if it helps.

Method 2: I suggest you to follow the steps form the below article for
“Black Screen” issues and check if it helps.

Troubleshoot black screen problems

http://windows.microsoft.com/en-us/windows-10/troubleshoot-black-screen-problems

Please get back to us with an update on this issue, we will be happy to assist you further.

Thank you

 

Black screen after updating display drivers

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that after upgrading the graphics drivers, you are receiving a Black screen. I’ll certainly assist
you with the issue.



However, please let us know:

• 
  When exactly do you see a black screen?
  

• 
  Are you able to boot the computer to the login in screen?
  
• 
  What is the make and model of the computer?
  

I suggest you to try refreshing the graphics driver by using the key sequence
Windows logo key + Ctrl + Shift + B and see if that helps.



I would suggest you to try booting the computer into Safe Mode and try disabling the display driver. Refer
the article on Start
your PC in safe mode in Windows 10.



After booting the computer to Safe Mode, refer the steps mentioned below:

1. 
   Press
   Windows logo key + X, and select Device Manager.
   
2. 
   Expand
   Display Adapters.
   
3. 
   Right click on the
   Display driver and select Disable device.
   
4. 
   Restart the computer.
   

If this allows you to boot the computer to normal mode, try uninstalling the driver.
To do this, refer the steps mentioned below:

1. 
   Press
   Windows logo key + X, and select Device Manager.
   
2. 
   Expand
   Display Adapters.
   
3. 
   Right click on the
   Display driver and select Uninstall.
   
4. 
   Restart the computer.
   

Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

nvidia geforce 341.02 driver causes black screen


I am also having the same problem, ie. black screen. I am using an alienware M11x laptop and Geforce nvidia 342.01 driver. (Until now I couldnt find a solution)For the past 1 month, I have been looking for a solution in the internet and havent found one, although there are varieties of solutions have been offered and I have tried all those solutions, but none works on my laptop. Most of them suggest to reboot to safe mode, and after that use DDU to uninstall and clean all Nvidia driver related files in the system, and perform a custom install of the driver (Perform Clean Install). I have done that and once it is finished installing the driver, it reboots and there it goes again, BLACK SCREEN. Now I am using the standard Intel HD driver, very standard one.Appreciate any info to solve this. Thanks.