Windows 10: Nothing happens when I click on Fujitsu ScanSnap Home installer/executable Windows 10

Hi all,I called Fujitsu support and they said that it is a Windows problem. I tried following the tips in the following post including turning off antivirus and trying different compatibility modes but it didn’t help:https://answers.microsoft.com/en-us/windows/forum/windows_10-windows_install/windows-10-does-nothing-when-i-click-on-exe-files/6cc8544d-573d-405f-b859-dd2e46fa32f6Interesting thing is that it does not work on my laptop but it does on my other laptop.If someone could advise me on what to do next it would be much appreciated. Thank you.

:)

 

Fujitsu ScanSnap S510


Aside from a thanks to all who've contributed to this thread I wanted to note that I was able to get the ScanSnap fi-5110EOX2 working using the instructions above although I noted a couple of potential differences.

1. I ran all the installations in Compatibility mode (Windows 7) and as an Administrator
2. The compatibility information on the Fujitsu site is a bit confusing as initially it points you to the Vista update. The correct one is available on this page:
   ScanSnap Manager Update for Windows 7 (V3.1L20) - Fujitsu Global
   

I've only installed the ScanSnap manager rather than everything else but it's working fine so all good..

Thanks all.

 

Fujitsu ScanSnap S510


I have a ScanSnap S510 which I could not get to work with Windows 10 and after searching the internet and e-mailing Fujitsu (who said that the Scanner stopped being produced 2 years ago and no driver updates were forthcoming) I grudgingly decided to buy its replacement - the iX 500. However when looking at this scanner on Amazon and going through the reviews I came across this suggestion. Use the software for the iX500. I therefore went to the Fujitsu website and downloaded the ScanSnap Manager for the iX500 - I didn't bother with the Organiser software as you need to submit Scanner details (anyway I found that the Organiser for the S510 works fine). The S510 was disconnected and the downloaded software loaded. On reconnection the S510 was recognised and the Manager dialog box could be opened. The ScanSnap symbol appeared in the taskbar. I have scanned a few documents and everything appears to be as before. So, don't throw your S510 scanner away, just run it with the iX500 software. I haven't told Fujitsu!!

 

Fujitsu ScanSnap IX500 Not working Windows 10 Build 10130


Im with the same problem.

Mu ScanSnap of Fujitsu ix500 not working in my Windows 10 10130.