Windows 10: No sound through headset other than Teams

I have 2 Plantronics Voyager Legend bluetooth headsets, 1 at home and 1 in the office. Both headsets work fine with Teams but will not work with any other audio on my laptop. For mp3, mp4, YouTube, etc. no sound comes through the headset. Speakers are fine.Any ideas ?

:)

 

Good surround sound headset

I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue

 

Good surround sound headset

I appreciate it I was more looking to see if anyone knows something that can fit my bill in that budget. Trust me I know all about the $300 range and even considered audio technica m50x with a condenser mic *Stick Out Tongue

 

Headset not playing sounds after mute and unmute

Hi,

Thank you for posting the query on Microsoft Community.

Before we proceed, I would like you to answer the following question:

• 
  Did you connect your headset to any other device and check if the issue re-occurs?
  

I suggest you to set your headset as default and check.To do so, please follow the steps below:

• 
  Type sound in the search bar.
  
• 
  Right click on
  headset/microphone , click on default.
  

If issue persists,

As you said with other headset it is working fine,so,the issue might occur with your headset only.

In that case, I recommend you to contact the headset support.

You can also refer this article

Fix sound or audio problems in Windows - Microsoft Support

Please get back to us with the updated status. WE will be happy to assist you further.