Windows 10: No audio, just a constant clicking sound through speakers

I have a Windows 11 64-bit PC with a Focusrite Scarlett 4i4 3rd Gen audio interface. Audio was working perfectly until a few days ago. All I can hear from my speakers and headphone is a double click every second. No other audio. I have updated the drivers, uninstalled and re-installed the device to Focusrite's instructions and still no audio. I have tried a different USB cable and a different USB slot on the PC, but still no audio. If I disable the 4i4 and enable the internal soundcard, the sound works perfectly. Can you help. please?

:)

 

how to select the output audio speakers

To change the speaker output on Windows Media Player, you can try the following steps:

1. Open Windows Media Player.
   
2. Click on “Tools” and then “Options”.
   
3. Click on the “Devices” tab.
   
4. Click on “Speakers” and then “Properties”.
   
5. Select the audio device you want to use and click on “OK”.
   
6. You may also have to restart WMP for changes to take effect.
   

If the above steps don’t work, you can try changing the default sound device in Windows 11. Here’s how you can do it:

1. Open the Settings app by pressing the Windows key + I.
   
2. Click on “System” and then “Sound”.
   
3. Under the “Output” section, click on the “Choose where to play sound” setting.
   
4. Select the speakers, headphones, or headsets you want to use.
   

 

Audio Troubleshooter Turned Off My Speakers?!

Hi,

If you're using external speakers, we suggest that you set the device as default. Here are the steps:

• Open Start, enter Sound, select it from the list of results.
• On the Playback tab, select a device, then Set Default.

See
Fix sound problems for additional solutions you can perform.

If the same instance occurs, kindly perform the following steps on how to completely uninstall and reinstall the sound driver:

• Go to Start Menu > search for Device Manager.
• Expand Sound and audio devices.
• Right-click on the current sound driver > choose uninstall.
• Restart your computer.
• Download the latest sound driver from the device manufacturer's website.

Keep us posted with the progress. We'd be glad to further assist you.

 

Move audio to one side for speakers but not headphones

Hello J1mmyth3F1sh,

Thank you for writing to Microsoft Community Forums.

• Is your headphones getting detected in the Playback settings?
  
• Are you trying to play the audio on both Speakers and Headphones at the same time?
  

Ideally, if you have configured Sound settings to play on your left speakers, the same goes with the headphones. The sound starts playing only on the left side of your headphones according to the settings changed.

Meanwhile, we can try configuring the headphones and change the balance level in the sound settings and see if it works. Kindly check with the steps listed below and see if it helps.

Method : Run audio test for your headphones.

• Open Control Panel from the Start menu and click on
  Sound.
  
• In the Sound window, click on your
  Headphones and select Configure option at the bottom left.
  
• By running the test, check if both sides of your headphones are working fine.
  

If that doesn’t help, I would suggest you to check with the audio balance by following the steps listed below:

• Open Sound settings from
  Control Panel, and right click on the Headphones to open its
  Properties.
  
• Click on Levels tab and select
  Balance button. In the Balance window, you can use the slider to balance both left and right headphones equally.
  

However, I commend and appreciate you for recognizing this behavior. This is a valuable suggestion as there may be other users with a similar requirement. Hence, I suggest you to leave a
Feedback for this product so
that our developer team can look into this and check if it can be implemented in the future updates.

Regards,

Mala S

Microsoft Community - Moderator