Windows 10: New pc build random crashes and reboots

Discus and support New pc build random crashes and reboots in Windows 10 Gaming to solve the problem; I have recently built a new gaming PC but have experienced crashes from the start. System sometimes just restarts, sometimes has BSOD. Windows event... Discussion in 'Windows 10 Gaming' started by cjkin, Apr 14, 2025.

  1. cjkin Win User

    New pc build random crashes and reboots


    I have recently built a new gaming PC but have experienced crashes from the start. System sometimes just restarts, sometimes has BSOD. Windows event viewer shows kernel power - error 41. I have replaced ram, mother board, PSU, reloaded windows multiple times, and ensured drivers are up to date. I tried removing GPU and connecting to motherboard, error and crashes still persist.CPU-Ryzen 7 7800x3dGPU- ASUS TUFF gaming 4070 Ti SuperMotherBoard- ASUS ROG Strix B650-A gaming wifiRAM- G.SKILL Trident Z5 Neo RGB Series AMD Expo DDR5 RAM 32GB SSD- WD_BLACK 2TB SN850XPSU- Lian Li edge 1300W 80

    :)
     
    cjkin, Apr 14, 2025
    #1
  2. JoePerry Win User

    Random crashes/reboots - PSU failling?

    I'm concluding that's not a software issue but a hardware one, most likely being the PSU the culprit.


    • Power supply in my area has always been very inconsistent in summer time, even experiencing several low voltage situations system wide, with surges making my PC to reboot automatically. Despite PSU's got it's own protection methods, exposing it to several days -and years overall- of unstable electric flow could've inflicted some damage on it. PSU is not near top of the line and it has 8 years of continuous usage (Sentey BRP700).

    • I did have random, sporadic reboots over time on my system for a while, even while doing basic tasks (watching a YT video). None prove to be catastrophic until the other day.

    • Since the "mayor crash" I experienced the other day while playing a game, that rendered my system unable to install AMD Drivers even on a fresh new copy of a clean Windows 10 , I did experience several random reboots using Microsoft Basic Display Adapter performing basic tasks;
      • At the time of the "mayor crash" I had latest AMD drivers installed and they were working just fine and no mayor Windows 10 updates were installed that day.

    • Removing video card (AMD R7 265) and replacing it a Geforce GTS 540 for testing purposes also triggered random crashes and system's lock up (different behavior, but same result nonetheless = system crash). Even while using the Geforce the computer suffered TWO system crashes just by clicking on the "refresh" button on TechPowerUp GPU-Z app. Yet, the third, fourth, ... times I clicked refresh, system did not reboot.
      • Attachment 273658


    • Weirdly enough FurMark stress on my CPU and the testing video card -Geforce GTS 540 with Nvidia drivers installed- didn't make my system crash. Yet, opening Chrome afterwards triggered a crash.
    I can't identify a system crash pattern.
    The only pattern is that when I try to install AMD drives for my R7 265 the system does crash. The rest of the reboots are random and not logical based on the system stress at the moment.

    Despite inspecting the PSU -and computer in general- for failed capacitors, I really lack the know-how to effectively detect a bad one unless it's very obviously damaged.

    Bottom line: I'm purchasing a new PC overall -time to upgrade anyways- and I expect this to solve my issue once and for all.

    I really appreciate time invested in trying to help me, guys!
     
    JoePerry, Apr 14, 2025
    #2
  3. Draken Win User
    Reboots/Crashes while Gaming

    Hello,

    I have random crashes while playing games. Its the same problem as in this thread Random-ish reboots

    So basically when playing a game the PC randomly crashes into a reboot. This occurs completely random and without warning.

    As suggested in the linked thread I disabled fast startup, which sadly didnt fix the problem.

    I also monitored my temperatures which are fine. A workaround that seems to be stable is lowering my graphics settings to very low.

    I attached my V2 Logs after a Crash. Windows Version is 1909 (OS Build 18363.720)
     
    Draken, Apr 14, 2025
    #3
  4. vinsterX Win User

    New pc build random crashes and reboots

    Random Crash/Freeze on Build 10130


    Hello everyone.

    I have been running the Windows 10 preview for the last few months and other than a driver issue here or there, did not experience any real problems. However, with the last update to build 10130, I have been experiencing a random crash/freeze that manifests itself in one of two ways:

    1. If I step away from the computer and come back before the monitor is set to go to sleep, I will come back to a frozen cursor, unable to do anything.
    2. If I step away from the computer and come back after the monitor has gone to sleep, I will come back to a black screen, unable to do anything.
    In both cases, I have to hold the power button in to shut down the computer for a restart.

    Any direction or help would be greatly appreciated.
     
    vinsterX, Apr 14, 2025
    #4
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New pc build random crashes and reboots

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