Windows 10: New Laptop - Does Not Recognize Microsoft Account

I'm setting up a new laptop for new employee. I've created the user and assigned them exchange online plan 1 and Microsoft 365 Business Standard licenses. On my existing machine, I can log into the Microsoft account. However, on the new laptop, when I get to the initial Microsoft Sign In screen, and enter their email address, it says "That Microsoft Account doesn't exist.". How do I get around this?

:)

 

How to replace old Microsoft Account with a new Microsoft Account

Hi Hitendra,

Thank you for posting in Microsoft Community. I understand your concern and I am glad to assist you.

I would suggest you to switch your Microsoft account to a Local account first and then switch back with a new Microsoft account. Please refer to the following steps:

Step 1:

• Type Manage your accounts
  in the search bar and click on it
• Click on "sign in with a local account instead"
• Press next and complete the process.
• If you do not have a local account, leave the credentials blank and proceed.

Step 2: Now, on the newly converted Local account, follow these steps to add a new MSA.

1. In the Start search, type "Manage your accounts" and press Enter.

2. Choose 'Accounts'.

3. Click on "sign in with a local account instead"

4. Enter the Microsoft account ID and Password and click Next.

Hope this post helps. Get back to us for further queries. We are happy to help!

 

My Microsoft account is not recognized !

Hello !

Please help me ..

I tried to replace my Microsoft account , I completed all the steps . but when last 2/3 steps were remaining Microsoft asked me " For security purposes, please enter the Microsoft account for which you're replacing the security info." and i entered my new Microsoft account where i want to transfer my datas but then again it said "Try entering your Microsoft account again. We don't recognize this one." . I don't know why it is not recognizing my Microsoft account .

Gyus please help me to solve this issue as soon as possible .

Thank You

 

Edge Search Does Not Permit Change of Region


I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
2. Select Settings and click on Choose what to clear.
3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

1. Go to Settings.
2. Choose Accounts and then select Family and other users.
3. Select add someone else on this PC.
4. Enter a user name and hit next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.