Windows 10: New laptop, can’t sign in with personal account…

Discus and support New laptop, can’t sign in with personal account… in Windows 10 Gaming to solve the problem; Hihiiii My surface laptop studio 2 just came in the mail today sooo pretty but unfortunately when attempting so sign in, it’ll only allow a work or... Discussion in 'Windows 10 Gaming' started by Sad Anon, Feb 6, 2024.

  1. Sad Anon Win User

    New laptop, can’t sign in with personal account…


    Hihiiii My surface laptop studio 2 just came in the mail today sooo pretty but unfortunately when attempting so sign in, it’ll only allow a work or school account…I don’t have either….I have my personal email the one I’m using right now and only that, and I wish to keep using this one…How to remedy this issue? :

    :)
     
    Sad Anon, Feb 6, 2024
    #1

  2. sign into microsoft account glitch

    Hi Micheal,

    Welcome to Microsoft Community.

    • Is this the only account on the computer?
    • Was this account upgraded from previous version of Windows?

    It looks like you are using a local account. I suggest you follow these steps:

    • Click on search in taskbar and type account.
    • Click on Accounts.
    • Now, under Your account, click on Sign in with Microsoft account instead.
    • Enter your Local account password for confirmation and then follow the screen instruction.
    • Enter User name credentials for your the new Microsoft account and click OK.

    Hope this helps.

    Regards
     
    Waseemulla S, Feb 6, 2024
    #2
  3. Vesao Win User
    Remove account

    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
     
    Vesao, Feb 6, 2024
    #3
  4. Rose W Win User

    New laptop, can’t sign in with personal account…

    Your Microsoft account needs you to sign in again-recent credentials

    Yes the correct or current info is in the Settings/Accounts/Your email and accounts.
    The steps in the tutorial included signing in after deleting a listing. I couldn't see where that was relevant since its a second listing. It looks like I have to voluntarily do the 'sign in' so I can avoid doing that. I'm locked out for 30 days anyway.
    Perhaps its time to set up a stand alone user account in that laptop <grin> Too nerve wracking dealing with this MSAccount.
     
    Rose W, Feb 6, 2024
    #4
Thema:

New laptop, can’t sign in with personal account…

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