Windows 10: Need help analyzing a minidump to figure out the cause of my computer crashing

Hi. I've just experienced a blue screen of death and I'm having a hard time figuring out how to analyze the minidump. Could someone please take a look at it for me and potentially help me figure out a fix to the issue I'm having?I have it zipped up and in my OneDrive, and I'm linking it below.121124-10625-01.zip

:)

 

Constant BSOD and Random Crashing

I'm sorry to hear about the issues you're facing with your computer. Random crashes and Blue Screen of Death (BSOD) errors can be frustrating to troubleshoot, but analyzing minidump files can provide valuable information about the underlying causes.

Unfortunately, as a text-based AI model, I'm unable to directly access or analyze files or attachments. However, I can provide you with some general guidance on how to analyze minidump files yourself or suggest alternative troubleshooting steps.

1. Analyzing minidump files:
   
   • To analyze minidump files, you'll need a debugger tool like WinDbg, which is part of the Windows Software Development Kit (SDK). Install the SDK and WinDbg on your computer.
     
   • Open WinDbg and go to "File" > "Open Crash Dump." Browse and select the minidump file you want to analyze.
     
   • WinDbg will load the minidump and display information about the crash. Look for the error message or the faulting module that caused the crash. This information can help identify the potential cause of the problem.
     
   • If you're unfamiliar with WinDbg or analyzing minidump files, you can search for specific error messages or faulting modules online or seek help from forums and communities dedicated to Windows troubleshooting.
     
2. Alternative troubleshooting steps:
   
   • Since you suspect faulty RAM, testing it with new RAM modules is a good step. Faulty RAM can cause various stability issues, including crashes and BSOD errors. Consider ordering new RAM and replacing the existing modules to see if it resolves the problem.
     
   • Ensure that all your drivers, including motherboard chipset drivers, graphics card drivers, and other hardware drivers, are up to date. Outdated or incompatible drivers can lead to system instability.
     
   • Monitor your computer's temperature using software like HWMonitor or Core Temp. Overheating components can cause crashes. Make sure your computer's cooling system is working properly and clean any dust buildup on the CPU cooler and other components.
     
   • Check for any recently installed software or drivers that may be causing conflicts. Uninstalling or rolling back recent changes can help isolate the problem.
     
   • If the issues persist, you may want to consider seeking assistance from a professional computer technician or contacting the customer support of your computer's manufacturer.
     

Remember to always back up your important data before making any major changes to your system or replacing hardware components.

I hope these suggestions help you in troubleshooting and resolving the issues you're experiencing with your computer.

 

Need help analyzing a minidump file for a strange crash

Today I was casually on Amazon Prime Video when my laptop completely froze up with audio glitches, I was unable to get it to respond until I force shut it down and restarted, and when I checked the crash dumps, this came up:

I have no idea why this happened since I haven't had any problems similar to this before, I have also uploaded the .dmp file here: https://www.mediafire.com/file/uz0fqdy2jknkpcs/122321-12953-01.dmp/file

It is also probably worth nothing that when I looked at Event Viewer, IntelHAXM had reported a crash right after the BSOD was registered. I have no idea if this is related but I thought I should mention it anyway.

I am on Windows 11 and I tried to analyze the minidump file to find the culprit of the crash but I can't figure it out for some reason, so I would appreciate it greatly if someone helped me find out what the culprit driver is.

 

Please Help analyze MiniDump Files (included)/BSODs/ ntoskrnl.exe/

Hi,

In most cases, this problem is caused by corrupted system files. For us to provide the best resolution possible, we'll be needing additional information:

• Have you made any recent changes on your computer prior to the issue?
• Was there an error code displayed when experiencing the blue screen error?

Meanwhile, we suggest following the troubleshooting steps provided on this
article to help fix the blue screen error. We also recommend posting on
TechNet forum to analyze the dump files.

If you need further assistance, don't hesitate to reach out.