Windows 10: My Xbox app on my PC is not letting me install games on my external hard drive. The error...

Discus and support My Xbox app on my PC is not letting me install games on my external hard drive. The error... in Windows 10 Software and Apps to solve the problem; I could not open any game on the Xbox App. The following message was displayed: "[Game Name] can’t open because it is offline. The storage device might... Discussion in 'Windows 10 Software and Apps' started by LinetteK, Aug 15, 2022.

  1. LinetteK Win User

    My Xbox app on my PC is not letting me install games on my external hard drive. The error...


    I could not open any game on the Xbox App. The following message was displayed: "[Game Name] can’t open because it is offline. The storage device might be missing or disconnected." After I couldn't fix that, I decided I would uninstall and reinstall the games. However, I cannot install the games on my external hard drive. I can download them just fine on my computer, but whenever I try to download them on my hard drive, the error code 0x80073d0d is displayed. I have tried to troubleshoot in several ways, so any help would be appreciated.

    :)
     
    LinetteK, Aug 15, 2022
    #1

  2. Xbox PC App on Windows 11 does not let me select a different drive for game installs

    Nate -

    I also suggested this due to how moving a game from an SSD to HDD can affect it's speed. But I do understand why you want to have Windows on an SSD for the same reason, at least until you can get a larger SSD that can keep your games with Windows on the faster drive.

    Here are fixes to get games installed to another drive:

    https://usagag.com/Move-Xbox-games-to-another-d...

    https://www.howtogeek.com/234998/how-to-install...

    https://www.pcmag.com/how-to/how-to-move-pc-gam...

    https://xbox-forums.com/threads/xbox-app-for-pc...

    https://xbox-forums.com/threads/cant-select-dri...

    https://xbox-forums.com/threads/can-i-move-xbox...

    https://windowsloop.com/install-xbox-game-pass-...



    Keep me posted on your progress as I will be here to help until the case is resolved.
     
    Greg Carmack - Windows MVP 2010-2020, Aug 15, 2022
    #2
  3. Remon Ont Win User
    External Hard Drive

    Hi John,

    We suggest that you try the troubleshooting steps below:

    • Open your External Hard Drive file in File Explorer.
    • Type the name of the file you want to search on the search box and click Enter.
    The file will show up in Search Results and you will be able to move it to the correct folder.

    Let us know if you need further help.
     
    Remon Ont, Aug 15, 2022
    #3
  4. My Xbox app on my PC is not letting me install games on my external hard drive. The error...

    External Hard Drive

    To address your concern, here are the troubleshooting steps that you can try. Follow the steps below:

    Uninstall and reinstall the external hard drive program.

    • In the Settings app, go to System.
    • Go to Apps & features and locate the external hard drive program.
    • Uninstall the program and go to the manufacturer's website to reinstall the updated version.
    Uninstall and reinstall the Paragon driver software.

    • Following the same steps mentioned above, locate the software in Apps & features
      and uninstall it.
    • After uninstalling the software, go to the manufacturer's website to reinstall it.
    To further isolate your concern, we'd also like to verify if the OneDrive app is enabled on your PC.

    You can hit us back for additional help.

    Kind regards.
     
    Jennifer Cha, Aug 15, 2022
    #4
Thema:

My Xbox app on my PC is not letting me install games on my external hard drive. The error...

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