Windows 10: My Usb 2.0 HD IR UVC webcam stopped working and all of my windows hello features

I bought my Zenbook 14 UX343f 2 years ago and everything was fine till 8 months ago first the camera stopped working then the features and now they are unavailable. I tried all the sources. nothing works. the system troubleshoot also found no problem. it is driving me insane.

:)

 

USB 2.0 HD UVC Webcam not working Windows 10

I have an Asus Q550LF and when i first got it the webcam (USB 2.0 HD UVC WebCam) worked fine. I upgraded to windows 8.1 and it stopped working. I have since upgraded to windows 10 (64 bit) and I got it to work by uninstalling the device through the device
manager and reinstalling. Then windows 10 updated itself and now it doesn't work again. I tried the same solution but that didn't work. I also tried running the troubleshooter and updating the driver that still didn't fix it. Is anybody else experiencing this
and can someone please help?

 

PC Integrated Web Camera USB2.0 HD UVC WebCam not working

Has anyone come up with solution as to why PC Integrated Web Camera USB2.0 HD UVC WebCam is not working and comes up with the following message in events log.

Device USB\VID_0BDA&PID_5606&MI_00\7&1ff5eae7&0&0000 requires further installation.

I have tried update drivers, uninstall and install WebCam driver and windows 10 update but still Web Camera is not working.

Any suggestions on how to get the Web Camera up and running would be much appreciated

Thank you.

Steven

 

Webcam not working - USB2.0 HD UVC WebCam

Hi there,

Up until almost 2 weeks ago now, my built in webcam on my ASUS notebook was working fine. It was the inbuilt USB2.0 HD UVC WebCam.

I was able to use the Camera app, video chat and Skype. Then I noticed when going to video chat that the light that turns on when you're using the webcam would turn off after a minute or so and the webcam wouldn't work at all.

When I open the Camera app a quick pop up message appears. I'm unable to get a screengrab of it as it disappears quickly but I'm sure it says "Something went wrong". When I open up Skype and go into the camera settings, the camera just turns on and off and
the preview screen just flickers. I don't understand why this is happening and I'm unable to find any solutions online.

I have tried to check for updates on the driver via Device Manager - it says it is up to date.

Windows Support via Twitter suggested I run the System File Checker to repair corrupted system files and the result of the scan was "Windows Resource Protection did not find any integrity violations"

I was then advised to uninstall the driver and restart my PC so the driver will reinstall on startup - that still didn't fix the issue.

So I'm at a point where I'm not sure on what else to do? Has anyone else had any issues with their webcam with Windows 10? Can someone please advise me on what could possibly be happening or even more so a solution to the issue?

Thank you for your help!

Liz