Windows 10: My U. are U. 4500 Fingerprint Reader is Not Working of Windows 10

Please i tried to do NYSC Thumbprinting with my U. are U. 4500 Fingerprint Reader but it doesn't work, it only works on Windows 10 Hello Sign in.I was thinking if i disable the Windows 10 Hello Sign in it will work but i don't know how to that. Please i need to know if Uninstalling the Windows 10 will work or if i can get the driver, please.Thanks you

:)

 

No Windows Hello with Digital Persona 4500 fingerprint reader

Digital Persona uru 4500 fingerprint reader automatically detected by Windows 10. In settings it's showing BIOKEY 200 fingerprint reader. And in device manager it's updated with latest driver 4.0.0.128. Trying to see Windows Hello in sign in option over
two months with these fingerprint reader. But no solutions still now. Tried all necessary steps but no Windows Hello. The driver I can upgrade only 4.0.0.143. No other driver or software is getting installed under compatibility mode in Windows 10 also I have
found.

Pls try to give a solution.

 

Digital persona 4500 fingerprint reader setup with win 10

I have tried a lot to see windows hello option with digital persona 4500 fingerprint reader on my Dell Xps L502X laptop upgraded to win 10. I tried to run the dell provided driver with compatibility mode of previous version of windows. But all efforts
are in vain. This is a expensive fingerprint reader and supposed to work with windows 10 as stated by Microsoft. Pls provide some solutions for it. This is detecting by. System but not working.. kindly give solution to use it with windows hello.

 

I have windows 10 pro, how do I add a local admin user? (Its the only way I can use the fingerprint reader I have)

Hi,



Thank you for writing to Microsoft Community Forums.



We understand that you want to create a Local admin user account on your computer. However, as you have mentioned that you can only use the Fingerprint reader in a Local account, it would be great if you can help us with the requested details to help
you with the appropriate troubleshooting steps:

• What happens when you try to use the Fingerprint reader with your Microsoft account?
  
• Do you receive any error message/code? If yes, what is the error message/code?
  
• Which build version of Windows 10 are you using? To check type:
  winver in the search bar on the Taskbar and hit
  Enter.
  

The DigitalPersona U are U 4500 might not work with Microsoft account due to incompatible drivers. We would suggest you to try downloading the drivers for the fingerprint reader by choosing the model number from
Drivers & Downloads.



If you still face issues, I would suggest you to get in touch with the
Technical support team for the Fingerprint reader and they will help you appropriately.



However, as you want to know how to create a local admin account, we suggest you check the article on

Create a local user or administrator account in Windows 10.



Regards,

Nikhar Khare

Microsoft Community - Moderator